Business Office Manager resume example with 18+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
My background includes working as a Business Office Manager at a Highly respected Hospice Company. As well as an Office Manager/HR Assistant at a Hotel. Have experience in Scheduling, Payroll, Accounts Payable/Receivable, Contract Management, Auditing Experience.
HR responsibilities, Training new employees etc. Also I have worked in the Health care field as a Certified Nursing Assistant and a Certified Pharmacy Technician.
Core Qualifications, Results-oriented, Client-focused, Excel in Office Management/HR Computer proficient, Quick learner, Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Proficient with Filing And Records Maintenance. Financial records and processing Contract negotiation/review/drafting, Training and development, Accommodating BOM who effectively manages strict deadlines, schedules and repetitive tasks with a positive, can-do attitude. adept at supplying quick responses to financial inquiries from internal management and potential clients. BOM with 5+-year background in employee management, hiring, training and benefits. Highly detail-oriented and organized.
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Researched and resolved billing problems that had been previously missed.Accounting Skills
- Operated computers programmed with accounting software to record, store, and analyze information.
General Ledger Accounts
- Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
Client Interface
- Managed accounting close, accounts payable, and financial reporting for multiple clients.
Data Verification
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Database Maintenance
- Assisted in the managing of the company database and verified, edited and modified members’ information.Promoted to Business Office Manager after 10 months of employment.
Grand Living At Lake Lorraine – Jacksonville, FL,
Served as mentor to junior team members.Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.Managed communication regarding employee orientation and open enrollment for benefits.Managed over 80 personnel files according to policy and federal and state law and regulations.Helped training and development staff with all aspects of training coordination.Completed payroll processing from start to finish for more than 80 employees. Completed all work with a 100% rate of accuracy. Verified that information in the computer system was up-to-date and accurate.Eliminated outdated records by sending the records to be scanned.Compiled statistical information for special reports.Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.Identified and resolved system and account issues.Assisted with payroll preparation and entered data into cumulative payroll document.Managed the day-to-day tactical and long-term strategic activities within the business.Reviewed and approved billing invoices and expense reports.Computed, recorded, and proofread data, records and reports.Calculated, prepared, and issued bills, invoices and account statements according to established procedures.Calculated figures such as discounts, percentage allocations and credits.Processed an average of 200 invoices per month for a large-scale organization.Verified details of transactions, including funds received and total account balances.Balanced batch summary reports for verification and approval.Rectified escalated accounts payable issues from employees and vendors.Researched and resolved billing and invoice problems.Executed accounts receivable reporting enhancements and reconciliation procedures.Addressed and resolved non-routine, complex and unexpected variances.Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.
Common Spirit – Hot Springs, AR,
- Observed and documented patient status and reported patient complaints to the case manager.
- Read and recorded temperature, pulse and respiration.
- Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with adequate nutrition and fluid intake.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
- Provided transportation, assistance and companionship to clients.Provided transportation, assistance and companionship to clients.
- Positioned residents for comfort and to prevent skin pressure problems.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
- Tended to patients with chronic illnesses.
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
- Documented resident records on daily flow sheets.
- Provided patients and families with emotional support.
- Exhibited compassionate care and communication with regard to issues of death and dying.
- Sensitive to the needs of geriatric patients.
- Comforted patients and provided them with reassurance and encouragement.
- Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
- Maintained a clean, orderly and well-stocked environment.
Common Spirit – Redding, CA,
- Observed and documented patient status and reported patient complaints to the case manager.
- Read and recorded temperature, pulse and respiration.
- Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Assisted with adequate nutrition and fluid intake.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Provided transportation, assistance and companionship to clients.
- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
- Cleaned and organized patients' living quarters.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Positioned residents for comfort and to prevent skin pressure problems.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
- Documented resident records on daily flow sheets.
- Assisted with ADLs.
- Provided patients and families with emotional support.
- Sensitive to the needs of geriatric patients.Sensitive to the needs of geriatric patients.
- Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
- Promoted personal and co-worker safety.
Best Western Dutch Colony Inn – City, STATE,
- Addressed customer inquiries and resolved complaints.
- Design and implemented customer satisfaction metrics.
- Stocked and restocked inventory when shipments were received.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Determined staff promotions and demotions, and terminated employees when necessary.
- Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.
- Wrote order supply requests to replenish merchandise.
- Trained staff to deliver outstanding customer service.
- Addressed and corrected sales staff communication issues in a tactful and effective manner.
- Maintained friendly and professional customer interactions.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Western Governors University - ,
GED/CNA
Reading Area community college
Pharmacy technician
Penn Foster
Straighterline College - ,
Accounting Straighterline college/WGU
Currently Taking courses through Straighterline college, will be transffering credits over to WGU. Will Graduate in September 2015 with a Bachelors in Accounting.
Accounting, agency, Bachelors, bookkeeping, CNA, contracts, clients, customer satisfaction, customer service, documentation, inventory, nursing, payroll, policies, reconciling, safety, sales, technician, transportation.
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Resume Overview
School Attended
- Western Governors University
- Straighterline College
Job Titles Held:
- Business Office Manager
- CNA
- CNA
- Office Manager/Human Resources
Degrees
- Bachelor of Science
- Bachelors
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