Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Skills
Office Management
Human Resource Management
Vendor Partnerships
Accounts Payable and Receivable
Staff Training
Policy and Procedure Modification
Inquiry Requests
Office Supplies and Inventory
Report Preparation and Analysis
Document Quality
Regulatory Requirements
Customer Care
Workload Prioritization
Call Forwarding
Electronic Charting
Error Reviews
PowerPoint Presentations
Setting Up Referrals
Business Correspondence
Administrative Management
Departmental Support
Active Listening
Intuit QuickBooks
Operational Standards
Radiation Oncology
Reading Comprehension
Advanced Arrangements
Office Equipment Management
Behavior Identification
Customer Feedback
Maintenance Coordination
Receipt Reviews
Daily Ledgers
Contracts and Vendor Agreements
Resident Satisfaction
Adaptable and Resilient
System Updates
Ground Transportation
Layout Planning
Prescription Refills
Diligent Follow Through
Consumer Behavior
Vendor Communication and Negotiation
Variance Resolutions
Confidential Records Management
Delegation and Work Assignment
Patient Correspondence
Database Maintenance
Continuous Improvement Process
Routine Inspections
Annual Evaluations
Friendly and Relatable
Documentation
Work History
Business Office Manager, 01/2020 - Current Conway Regional Medical Center – Dardanelle, AR,
Maximized cash flow through optimal billing and collection processes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Utilized company's accounting systems to review reports and prepare assessments.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Performed billing, collection and reporting functions for office generating over $[Number] annually.
Delivery Driver, 03/2018 - 06/2021 Rehrig Pacific Company – Rock Falls, IL,
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Fostered positive working relationships with regular customers.
Loaded truck and properly secured items to prevent damage for deliveries.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Verified daily deliveries against shipping instructions before delivering to customers.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Created and submitted delivery and DOT logs.
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Kept detailed records of deliveries and money received from customers.
Completed routine maintenance on truck to keep in working order.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Operated machining equipment safely with team of operators.
Complied with company and OSHA safety rules and regulations.
Set up and ran machinery to produce exceptional products for industrial needs.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Kept detailed production records and identified hold-ups.
Maintained equipment performance by lubricating and cleaning components.
Updated daily production logs and informed management of production incidents or non-conformance issues.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Followed tooling instructions and product specifications to determine and implement operational sequences.
Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
CMA, 08/2010 - 04/2014 Northern Hills Assisted Living – City, STATE,
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Reported changes in patient status regarding drug therapy.
Increased medication and medical terminology knowledge through research and continuing education.
Administered medications to patients and remained vigilant for negative side effects.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Administered prescribed drugs to high-volume patient caseload.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Kept digital records of patient details, medications, billing and other activities.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
High School Diploma: , Expected in - North High School - Sioux City, IA, GPA:
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