business office manager resume example with 11+ years of experience

Business Office Manager
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

  • Office Management
  • Human Resource Management
  • Vendor Partnerships
  • Accounts Payable and Receivable
  • Staff Training
  • Policy and Procedure Modification
  • Inquiry Requests
  • Office Supplies and Inventory
  • Report Preparation and Analysis
  • Document Quality
  • Regulatory Requirements
  • Customer Care
  • Workload Prioritization
  • Call Forwarding
  • Electronic Charting
  • Error Reviews
  • PowerPoint Presentations
  • Setting Up Referrals
  • Business Correspondence
  • Administrative Management
  • Departmental Support
  • Active Listening
  • Intuit QuickBooks
  • Operational Standards
  • Radiation Oncology
  • Reading Comprehension
  • Advanced Arrangements
  • Office Equipment Management
  • Behavior Identification
  • Customer Feedback
  • Maintenance Coordination
  • Receipt Reviews
  • Daily Ledgers
  • Contracts and Vendor Agreements
  • Resident Satisfaction
  • Adaptable and Resilient
  • System Updates
  • Ground Transportation
  • Layout Planning
  • Prescription Refills
  • Diligent Follow Through
  • Consumer Behavior
  • Vendor Communication and Negotiation
  • Variance Resolutions
  • Confidential Records Management
  • Delegation and Work Assignment
  • Patient Correspondence
  • Database Maintenance
  • Continuous Improvement Process
  • Routine Inspections
  • Annual Evaluations
  • Friendly and Relatable
  • Documentation
North High School Sioux City, IA, Expected in High School Diploma : - GPA :
Work History
Conway Regional Medical Center - Business Office Manager
Dardanelle, AR, 01/2020 - Current
  • Maximized cash flow through optimal billing and collection processes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Performed billing, collection and reporting functions for office generating over $[Number] annually.
Rehrig Pacific Company - Delivery Driver
Rock Falls, IL, 03/2018 - 06/2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Created and submitted delivery and DOT logs.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept detailed records of deliveries and money received from customers.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Cape Cod Healthcare Inc. - Machine Operator Frozen Warehouse
Plymouth, MA, 04/2014 - 01/2018
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Kept detailed production records and identified hold-ups.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
Northern Hills Assisted Living - CMA
City, STATE, 08/2010 - 04/2014
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Reported changes in patient status regarding drug therapy.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Administered prescribed drugs to high-volume patient caseload.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Kept digital records of patient details, medications, billing and other activities.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

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Resume Overview

School Attended

  • North High School

Job Titles Held:

  • Business Office Manager
  • Delivery Driver
  • Machine Operator Frozen Warehouse
  • CMA


  • High School Diploma

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