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Business Office Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished operations management and finance professional bringing over 15 years of experience and advanced abilities in team building and workflow improvements. Innovative and analytical with excellent project management skills.

Skills
  • Invoicing and Billing
  • Business Operations Management
  • Accounting
  • Budgeting
  • Account Reconciliation
  • Payroll Processing
  • Contract negotiations
  • Credit and collections
  • Critical thinking
  • Computer proficiency
  • QuickBooks
  • Microsoft Suite
  • Google Suite
  • ADP
  • Paychex
  • Dynamic
  • Sage X3
Work History
01/2019 to 06/2020 Business Office Manager Bakersfield Behavioral Healthcare Hospital | Bakersfield, CA,
  • Processed payroll bimonthly including calculated and processed payroll changes and reconcile payroll with time reporting records for accuracy.
  • Processed all elected and mandatory payroll deductions including tax withholdings, insurance, garnishments, etc
  • Assist with employee benefits administration programs to include new hire enrollment, severance benefits, annual enrollment, compliance reporting, and audits.
  • Mange accurate payroll transmittal to vendors
  • Recruit for open positions.
  • Draft and updated job descriptions.
  • Maintain all personnel files in compliance with standards set forth by applicable law.
  • Ensured all employees are compliant with background checks.
  • Ensured compliance with applicable employment laws and regulations.
  • Reconciliations of bank accounts, credit cards, and general ledger.
  • Process AP/AR and bank deposits.
  • Coordinate facilities and maintenance requests.
  • Maintain a log of ongoing maintenance projects.
  • Assure compliance with National School Lunch Program (NSLP) program requirements.
  • Oversaw office inventory activities by ordering, requisitions, stocking and shipments received.
  • Recruited, hired, trained, and supervised staff of 10 and implemented a mentoring program that offered positive employee engagement
  • Arranged corporate and office conferences for company employees and guests.
07/2016 to 10/2018 Operations & Finance Assistant People's Action Institute | City, STATE,
  • Assisted with budget preparations by maintaining ledgers, preparing financial reports, and managing bank deposits.
  • Coded, stamped and entered invoices for operations into QuickBooks.
  • Troubleshot problems with office equipment and software to help staff stay productive and on-task.
  • Maintained payroll accuracy by tracking time, calculating extras such as commission, and updating forms using ADP and Paychex.
  • Sustained databases by entering new and updated account information from donations in Donor Perfect software
  • Reconciled account information and reported figures in the general ledger by comparing to bank account statement each month.
  • Created and implemented standard operating procedures for records handling.
  • Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
  • Streamlined multi-departmental operations and budgeted effectively to decrease spending by 40%
02/2006 to 07/2016 Office Operations & Finance Assistant Insistutute For America | City, STATE,
  • Managed IT Operations/Telecommunications programs
  • Troubleshoot IT issues for on-site staff
  • Hardware & software technology inventory controller.
  • Successfully organized and managed company merger and move
  • Supervised the relocation and incorporation for company merger
  • Office manager for the day-to-day functions of 150+ staff and tenants.
  • Tenant relations liaison and leasing consultant.
  • Provided executive support to COO, CFO & CEO.
  • Allocate and approve employee timesheets for payroll.
  • Recruit and interview for new positions, coordinate internship program.
  • AP/AR, bank, and credit card reconciliations.
  • Analyze operating practices and policies.
  • Negotiated vendor contracts
  • Managed event logistics including travel, accommodations, registrations.
  • Operated in HR to include benefits enrollment, orientations, and exit interviews.
  • Prepared reports to assist business leaders with key decision-making and strategic operational planning.
  • Reconciled account information and reported figures in the general ledger by comparing to bank account statement each month.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Assisted management with the finalization of annual expense plans.
  • Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into the accounting system.
  • Sourced vendors for special project needs and negotiated contracts
07/2005 to 02/2007 ASSISTANT PROPERTY / COMMUNITY MANAGER H & E MANAGEMENT ASSOCICATES | City, STATE,
  • On-site property management for homeowner/tenants.
  • Point of contact for maintenance staff, landscapers, and security officers.
  • Scheduled and rented available space for events.
  • Inspected grounds, facilities, and equipment to determine the necessity for repairs or maintenance.
  • Contact for Board & Committee meetings.
  • Investigated complaints, disturbances, and violations to resolve any concerns.
  • Created work schedules for onsite employees.
  • Negotiated vendor contracts.
  • Worked with maintenance teams to handle in-hours and out-of-hours repair needs.
  • Planned and directed social activities to engage residents and increase overall satisfaction.
  • Managed routine rental payments and followed up on delinquencies to keep accounts current.
  • Prepared regular reports for the Board of Directors covering property activities and rent collections.
  • Helped management interview and screen potential new hires to check skills and fit with the team-oriented environment.
  • Resolved legal issues and neighborhood disputes with the help of effective communication skills, policy expertise, and knowledge of local laws.
  • Compiled maintenance and repair requests for submission to HQ and reached out to local contractors for bid proposals.
  • Attended staff meetings and took extensive notes to share with the property manager.
  • Organized and participated in meetings to give residents the opportunity to ask questions and provide a forum for issues to be addressed.
Education
Expected in 05/1992 Bachelor of Arts | Business Administration Norfolk State University, Norfolk, VA GPA:
Certifications
  • CAP - Certified Administrative Professional
Notary Public

Dual commissioned Notary Public for Maryland and District of Columbia

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Resume Overview

School Attended
  • Norfolk State University
Job Titles Held:
  • Business Office Manager
  • Operations & Finance Assistant
  • Office Operations & Finance Assistant
  • ASSISTANT PROPERTY / COMMUNITY MANAGER
Degrees
  • Bachelor of Arts

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