business office manager resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings seven years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Business Office management as a team, collections, payroll, inventory and supplies, work schedule, accounts payable and receivable, staffing, licensing, goal oriented, Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Skills
Team Management, active listening
Mail and Package Distribution, postage meter, Business Correspondence
Vendor Partnerships
Human Resource Management, Office Management
Accounts Payable and Receivable
Customer Care, Inquiry Requests, call forwarding
Financial Counseling, Petty Cash Disbursement
Workload Prioritization
Record Retrieval
Office Supplies and Inventory
Setting Up Referrals
Documentation
Education
South Texas CollegeSouth Texas College, Expected in 05/2020 ā āBachelor Of Arts (B.A):Business Administration, Organizational Leadership - GPA:
DelMar CollegeCorpus Christi, TX, Expected in 05/2020 ā āLong Term Care Administration:Nursing Home Administor - GPA:
Maximized cash flow through optimal billing and collection processes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Utilized company's accounting systems to review reports and prepare assessments.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Performed billing, collection, and reporting functions for office generating over one million annually.
Hired, managed, developed, and trained staff, established and monitored goals, conducting performance reviews, and administered salaries for staff using On-Shift employ software.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Point Click Care software.
Improved office operations by automating client correspondence, record tracking, and data communications.
Resolved issues through active listening and open-ended questioning, escalating major problems to the director of Nursing.
Conducted ongoing reviews of program financial systems to achieve corporate goals.
Attended meetings, seminars, and workshops to enhance knowledge of bookkeeping functions and other job duties
Communicated best practices among on-site and external personnel to align efforts and goals with work experience
Managed over 50 customer calls per day
Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty
Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
Updated reports, managed accounts, and generated reports for company's database
Delivered performance reviews, recommending additional training or advancements
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
Implemented small scale demonstration process improvement initiatives within department and work experience
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