Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly creative Business Office Manager with ten years of management experience. Results-oriented and solution-focused. Personable, team-driven professional with diverse qualifications and influences.
Skills
Expertise in Medicare, Medicaid, insurance and private billing protocol
SigmaCare, Interactive Health Network and Casamba healthcare software
Advanced computer proficiency (both PC and Mac)
Superior attention to detail
Excellent interpersonal skills
Dedicated team player
Out-going, friendly, yet professional demeanor
Versatile, experienced, hard-working
Work History
09/2007 to CurrentBusiness Office ManagerAugustana Care Corporation | Hamel, MN,
Oversaw all aspects of the business office of a 147-bed skilled nursing facility
Trained and managed two business associates according to company standards
Responsible for Medicare/Medicaid/Insurance/Private billing including obtaining authorization, initial and follow up billing, and processing accounts for collections and legal action
Handled personal needs petty cash accounts for long-term-care residents
Assisted residents and families with private pay spend down and Medicaid application
Completed annual and bi-annual Medicaid renewals
Monthly accounts receivable meetings with supervisor
Weekly interdepartmental Utilization Review meetings to determine discharge plans and possible long-term care placement residents.
Processed Accounts Payable and consolidated billing invoices
Performed month end close of all billing and collections and generated all necessary reports for corporate accounting department
Facilitated successful internal and external audits through sound and thorough documentation.
09/2007 to CurrentAdministrator on DutyChildhelp | Seymour, TN,
Acted as facility administrator on weekends
Responsible for all operations of 147-bed skilled nursing facility
Ensured staffing was adequate and appropriate per company and governmental guidelines
Performed hourly facility walk-throughs inspecting for compliance of all company regulations including environmental, dietary, safety and nursing guidelines
Handled all grievances from staff, residents and families
Provided facility tours and information to visitors and potential residents
Communicated any admissions/discharges with hospital and home care services to ensure smooth transitions to and from facility
Provided summary report to administrator and recommendations on any grievances or incidents
02/2015 to CurrentTrivia JockeyYale-New Haven Health | North Haven, CT,
Hosted a live weekly Stump! Trivia game at Harrigan's Pub as a representative of Buzztime, Inc.
Entertained and engaged pub customers and players
Provided informative and educational trivia while maintaining a light-hearted, entertaining, high-energy environment
Managed all scoring, questions and rules during gameplay
Increased revenue at pub by drawing crowds of 10-15 teams
05/2004 to 09/2007Business AssociateMeridian Nursing And Rehabilitation | City, STATE,
Medicare/Medicaid/Insurance billing and collections
Data entry of charges and demographic patient information
Attended monthly accounts receivable meetings with supervisor
Assisted business office manager in all aspects of monthly billing including follow up, reporting and reconciliation
04/2003 to 05/2004Maintenance Assistant/Facility AssistantMeridian Nursing And Rehabilitation | City, STATE,
Performed daily maintenance checks for integral components of skilled nursing facility
Performed routine and requested maintenance repairs including but not limited to plumbing, electrical, carpentry, painting, and machinery
Performed special projects as assigned
Education
Expected in 2009Master of Arts | HistoryTemple University, Philadelphia, PAGPA:
Expected in 2004Bachelor of Arts | HistoryRamapo College of New Jersey, Mahwah, NJGPA:
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