Business Office Manager Resume Example
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BUSINESS OFFICE MANAGER
Professional Summary
Well-organized Administrative professional bringing excellent multitasking abilities developed over 16 years of Medical management experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient Word, Excel, Powerpoint.
Skills
Core Strengths Include: |
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Work History
Business Office Manager | 01/2018 to Current
Augustana Care Corporation - Hopkins , MN
Augustana Care Corporation - Hopkins , MN
- Responsible for the daily activities of the business office and personel engaged in patient reception, registration, scheduling, etc and ensuring that physicians are properly supported.
- Schedule surgical appointments.
- Managed and supervised clinical and administrative operations.
- Supervised 10-15 staff members.
- Interviewed hired, oriented, and trained all staff.
- Maintains log for petty cash.
- Works with the nurse manager and/ or nurse coordinator to ensure daily schedule is streamlined.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Checked patients in and out and collected payments.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Office Manager | 06/2014 to 08/2017
City Of Greeley - Greeley , CO
City Of Greeley - Greeley , CO
- Coordination, participation, and documentation of new employee orientation, ongoing staff training, competency assessment is answered and other educational opportunities for the staff is provided.
- Managed and supervised clinical and administrative operations.
- Supervised 20-30 staff members.
- Supervised delivery of patient care.
- Kronos.
- Completed monthly On-Call schedule for 10 physician and 8 cardiology fellows.
- Charge Entry.
- Trained, developed, and validated other associates' knowledge on everyday responsibilities.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Trained new employees on administrative procedures, company policies and performance standards.
Medical Assistant | 04/2006 to 05/2014
Aya - Provo , UT
Aya - Provo , UT
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, including medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Medical Assistant | 04/2004 to 04/2006
Aya - Redmond , WA
Aya - Redmond , WA
- Answer Multiple phone lines, Schedule patient appointments, prepare charts.
- Verifies patients Insurance and obtain authorizations when needed.
- Medical Billing, Data Entry, Patient registration, Cardiac Catheterization Coordinator.
- Take vital signs, performs EKG's, Holter Monitors and PFT Testing, PT/INR.
- Assist the doctors with stress echocardiogram testing.
- Trained, developed, and validated other associates' knowledge on everyday responsibilities., Room patients, take vital signs, prepare charts.
- Draw up injections, Performs EKG's.
- Holter Monitor and PFT testing and urinalysis.
- Write Prescriptions and call them into the pharmacies.
- Perform Phlebotomy and basic X-Rays.
Education
University of South Florida - City, State | BachelorsBusiness Administration, Expected in 12/2021
Broward College - City, State | AssociateArts, 2015
Sanford Brown Institute - City, State | Medical Assistant Certificate2004
Dillard High School - City, State | Diploma2003
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Resume Overview
School Attended
- University of South Florida
- Broward College
- Sanford Brown Institute
- Dillard High School
Job Titles Held:
- Business Office Manager
- Office Manager
- Medical Assistant
Degrees
- University of South Florida - City , State | Bachelors
Broward College - City , State | Associate
Sanford Brown Institute - City , State | Medical Assistant Certificate
Dillard High School - City , State | Diploma
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