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Business Office Manager Resume Example

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BUSINESS OFFICE MANAGER
Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Analytical Payroll Clerk looking to obtain a position where report generation and data analysis knowledge is needed and appreciated. Adept in collecting, analyzing and processing all required data needed for payroll. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Human resources management
  • Business operations management
  • CRM and office management software
  • Proposal writing
  • Office administration
  • Invoicing and billing
  • Expense reporting
  • Medical billing
  • File and data retrieval systems
  • Electronic medical records (EMR) systems
  • Scheduling and calendar management
  • Accounts payable and receivable
  • Data entry
  • Administrative support
  • Insurance billing
  • Organization
  • MS Office
  • Tracking wage garnishments
  • Maintaining files
  • Payroll software proficiency
  • Recordkeeping
  • Tracking leave
  • Customer service
  • Employee engagement
  • Personnel information systems
  • Payroll administration
  • Employee handbook development
  • Employee relations
  • Human resources operations
Experience
Business Office ManagerEast Point Health and Rehab | Star City, AR | February 2019 - Current
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Initiated employee evaluation process and recommended policy changes to ensure staff were progressing toward desired readiness goals.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Oversaw 75 employees and managed human resources and labor relations activities.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Advised top management on appropriate employee corrective actions.
  • Managed payroll for over 75 hourly and salaried employees.
  • Efficiently handled any payroll discrepancies with employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Changed employee tax status and withholding information as necessary.
  • Verified available hours against listed amounts when calculating leave time.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Annually supplied proper tax forms.
Front Desk ReceptionistDr. Miles Dentistry | Monticello, AZ | August 2018 - February 2019
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled appointments based on Dentist availability and established load parameters.
  • Processed payments for dental services and updated accounts to reflect balance changes.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
Lincoln County Clerk OfficeLincoln County | Star City, AR | May 2017 - May 2018
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Set up and maintained physical and electronic filing systems.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Guided administrative and professional staff through computer and software problems.
  • Maintained clean and presentable front office for maximum appeal to customers and potential clients.
SeamstressSchool Apparel Inc. | Star City, AR | August 1997 - February 2017
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
Education and Training
GEDDumas High School | | Dumas, AR | May 1992
Bachelor of Science: Accounting And FinanceUniversity of Southern New Hampshire | | New Hampshire | Expected in October 2021
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Resume Overview

Companies Worked For:

  • East Point Health and Rehab
  • Dr. Miles Dentistry
  • Lincoln County
  • School Apparel Inc.

School Attended

  • Dumas High School
  • University of Southern New Hampshire

Job Titles Held:

  • Business Office Manager
  • Front Desk Receptionist
  • Lincoln County Clerk Office
  • Seamstress

Degrees

  • GED
    Bachelor of Science : Accounting And Finance

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