(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

  • Budget Administration
  • Onboarding, Training and Development
  • Policy Improvement Recommendations
  • Compensation and Benefits Administration
  • Employee Referral Programs
  • Verbal and Written Communication
  • Employee Engagement Strategies
  • Improving Organizational Standards
  • Payroll Processing
  • Data and Trends Analysis
  • Coaching and Mentoring
  • Payroll Management
  • Team Building
  • Attention to Detail
  • Documentation and Recordkeeping
  • Microsoft Office
  • Honesty and Integrity

, Expected in 2017 Health Care MASTER CLASSES MANAGEMENT, ONLINE - Certificate Business Management : - GPA :
US CAREER INSTITUTE Fort Collins, Expected in Co -Certificate : - GPA :
Work History
Tutera Senior Living - Business Office and HR Manager
Rockford, IL, 10/2019 - Current
  • Medicaid Triple check every month.
  • Implemented a way to better track when Medicaid renewals are done.
  • Mentor employees, conduct performance evaluations, counsel, and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
  • Maintain all payroll accounting and payment systems to include federal laws, insurance and retirement needs for over approximately one hundred employees (hourly workers, salary employees).
  • Developed and implemented procedures and controls for all financial and operational functions.
  • Had a PPD for every department and was able to control hours and OT.
  • Administered benefit and payroll programs and worked with employees to resolve issues.
  • Directed safety awareness and training in the facility, reducing injuries each year.
  • Directed operational processes that strengthen workforce knowledge, improve nonperforming employees, and increase overall efficiency.
  • Handled all ULTC.
  • Handled all New hire Onboarding paperwork, to ensure that all papers are signed, dated, and accurate.
  • Developed a user guide for the business office.
  • Developed a policy and Procedure on how to handle resident’s money.
  • Handled all Medicaid and Medicare applications.
  • Handled all SSI applications for the residents.
  • Worked close with the Executive Director.
  • Collections.
  • Updated daily Medicaid logs on my ability.
  • Also handled medical records.
  • Wrote Job Posts and Job descriptions.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Completed bi-weekly payroll for 98 employees.
Primrose School - Receptionist
Birmingham, GA, 02/2019 - 04/2020
  • Handle responsibilities of answering and screening all incoming calls in a courteous and professional manner.
  • Route calls, messages, faxes and perform other clerical tasks.
  • Order and maintain inventory supplies.
  • Responsible for providing basic information of the services of nursing home to clients.
  • Handle the tasks of receiving and forwarding admission inquiries to the marketing department.
  • Perform responsibilities of attending appropriate trainings as scheduled.
  • Responsible for providing full range of administrative support to the nursing staff and physicians.
  • Handle the tasks of typing correspondence, written communication and reports as required.
TJMAXX - Key Carrier\Coordinator
City, STATE, 11/2012 - 01/2020
  • Managerial delegation and scheduling.
  • Train new hires and 30+ existing associates on procedures and best methods.
  • Coordinate closely with upper management.
  • Maintain and secured cash control.
  • Created and implemented a new incentive program.
  • Provide customer service.
  • Managed the day-to-day operations.
City, STATE, 07/2009 - 09/2019
  • Closely adhere to lesson plans; and keep students motivated, engaged, and focused.
  • Developed innovative behavioral management approach.
  • Often called upon to assist middle school students during a crisis because of the ability to calm students and have them return to the classroom.
  • Helped others, fostering a sense of teamwork.
  • Contributed with classroom teacher in preparing and implementing daily lesson plans.
  • Assisted individual students and took notice of students individual learning styles.
  • Supervised students upon arrival, at lunchtime, and dismissal.

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Job Titles Held:

  • Business Office and HR Manager
  • Receptionist
  • Key Carrier\Coordinator
  • Teacher Assistant


  • 2017 Health Care MASTER CLASSES MANAGEMENT, ONLINE - Certificate Business Management
  • Co -Certificate

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