business manager resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Organized Business Manager with expertise in office administration and billing services in the healthcare industry. Experienced in diverse settings, including home health care, surgical centers, private physician practices and hospitals. Offering a proven ability to identify opportunities for efficiency improvements and implement changes to increase billing accuracy, reduce costs and ensure the highest level of care for patients.
Skills
Business operations, records, and inventory management
Report and document preparation
Oral written and communication skills
Spreadsheet preparation
Time management
Prioritization
Detail Oriented
Creative problem solving and problem assessment
Relationship building and management
Financial management
Financial reporting
Documentation and control
Policy and procedure modification
Payroll and budgeting
Account reconciliation
Deadline driven
23 years experience with Microsoft Office including Word, Excel, and Outlook
Education
University of Rio Grande/Rio Grande Community CollegeRio Grande, OHExpected in 1995 ā āAssociate of Applied Business:Secretarial Science Technology/Medical Records - GPA:
Work History
Pae Government Services Inc - Business Manager Cypress, CA, 12/2018 - Current
Completed bi-weekly payroll for 100 employees.
Improved office operations by automating client correspondence, record tracking and data communications.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Pae Government Services Inc - Business Manager Del Rio, TX, 12/2018 - Current
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Completed bi-weekly payroll for 60 employees.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Pae Government Services Inc - Business Manager Des Moines, IA, 06/2000 - Current
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
Created, managed and executed business plan and communicated company vision and objectives to motivate teams
Oversaw Human Resources activities by leading recruiting, selection, employee relations, payroll and benefits administration
Completed bi-weekly payroll and coordinated record keeping
Kept operations in compliance with federal and state laws, industry regulations and home health requirements
Managed supply and equipment inventory for business according to forecasts and needs
Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls
Enhanced operations and implemented technological innovations in collaboration with senior leadership
Organized financial data and completed reports detailing key metrics
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
Aggregated and analyzed data related to administrative costs to prepare quarterly budgets for corporate-level management
Managed CRM database, including troubleshooting, maintenance, updates and report generation
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Completed bi-weekly payroll for 110 employees
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Delivered expert clerical support by efficiently handling wide range of routine and special requirements
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks, Brightree, Sandata, CMS DDE and Crescendo software
Dimensions Health Plus - Billing and AR Specialist City, STATE, 07/1998 - 06/2000
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate
Identified, researched and resolved billing variances to maintain system accuracy and currency
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
Adhered to established policies, procedures and compliance for satisfactory audit rating
Additional Information
Certificate of Completion for Home Health Medicare Cost Reporting 101
Certificate of Attendance to āWhat The Heck Happened Now? An Employment Law Update (annual training since 2007) by Scott Warwick, JD, MLHR, CEQC, SHRM-SCP
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Resume Overview
School Attended
University of Rio Grande/Rio Grande Community College