Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Responsible and energetic administrative assistant offering 12 years of experience working directly with children of all ages . Proficient multi-tasker with ability to manage line phone system, records maintenance and high-volume business inquiries.

  • Business operations management
  • Technologically savvy
  • Recordkeeping and bookkeeping
  • Managing automated systems
  • Detailed meeting minutes
  • Check processing
  • Meeting planning
  • Sensitive material handling
  • Customer service orientation
Business Manager/Competitive Team Coach, 05/2008 to Current
Southwest Key ProgramsAvondale, AZ,
  • Oversaw employee hiring, recruitment and training.
  • Remained consistent by setting team goals, recognizing performance and rewarding hard work.
  • Grew customer base, acquiring new customers and identifying needs of current and new customers.
  • Oversaw staff total in all programs; recreational, developmental, pre-competitive and competitive.
  • Automated office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
  • Strategized long-term business needs, driving customer feedback for process improvements.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Cultivated relations with customers to drive client retention and long-term growth initiatives.
  • Managed day-to-day business operations.
  • Represented integrity and professionalism in all areas of business, serving as mentor and roll model to all children.
  • Networked within business community, attending events to position company and drive new business.
  • Personally handled all registrations, enrollments, transfers and withdrawals.
  • Composed, received, and distributed phone, written and digital messages regarding children's schedules, closings, delays.
  • Developed lesson plans for recreational and developmental programs.
  • Worked confidentially with those parents/children that have special needs/special circumstances.
  • Accounts Payable.
  • Account Receivable.
  • Responsible for handling all monies and deposits.
Assistant Head Cook, 06/2001 to 08/2006
Guilford Park And RecreationCity, STATE,
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Worked with vendors to locate optimal recipe ingredients at cost-effective rates.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Prepared schedules, work assignments for employees.
  • Maintained orderly kitchen environment to reduce wasted time searching for ingredients, utensils and items.
  • Planned and prepared food products orders to maintain appropriate stock levels.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
Server/Hostess , 01/1995 to 12/2000
Dolly Madison InnCity, STATE,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared salads and appetizers to back up kitchen staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Designed custom private function and banquet packages to accommodate large groups , including business dinners, sales presentations, club meetings, weddings and charity events.
  • Calculated charges, issued table checks and collected payments from customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
: Education, Expected in
Souther Connecticut State University - New Haven, CT,
: Education, Expected in
Northeastern University - Boston, MA
High School Diploma: , Expected in 06/1994
Daniel Hand High School - Madison, CT
  • First Aid/CPR
  • USAG Certified Instructor
  • Safe Sport Certified
  • Safety Risk & Management
  • Completed Child Abuse PreventionTraining course, "Steward of Children."

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School Attended

  • Souther Connecticut State University
  • Northeastern University
  • Daniel Hand High School

Job Titles Held:

  • Business Manager/Competitive Team Coach
  • Assistant Head Cook
  • Server/Hostess


  • High School Diploma

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