- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Responsible and energetic administrative assistant offering 12 years of experience working directly with children of all ages . Proficient multi-tasker with ability to manage line phone system, records maintenance and high-volume business inquiries.
- Business operations management
- Technologically savvy
- Recordkeeping and bookkeeping
- Managing automated systems
- Detailed meeting minutes
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- Check processing
- Meeting planning
- Sensitive material handling
- Customer service orientation
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Business Manager/Competitive Team Coach, 05/2008 to Current
Southwest Key Programs – Avondale, AZ,
- Oversaw employee hiring, recruitment and training.
- Remained consistent by setting team goals, recognizing performance and rewarding hard work.
- Grew customer base, acquiring new customers and identifying needs of current and new customers.
- Oversaw staff total in all programs; recreational, developmental, pre-competitive and competitive.
- Automated office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
- Strategized long-term business needs, driving customer feedback for process improvements.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Cultivated relations with customers to drive client retention and long-term growth initiatives.
- Managed day-to-day business operations.
- Represented integrity and professionalism in all areas of business, serving as mentor and roll model to all children.
- Networked within business community, attending events to position company and drive new business.
- Personally handled all registrations, enrollments, transfers and withdrawals.
- Composed, received, and distributed phone, written and digital messages regarding children's schedules, closings, delays.
- Developed lesson plans for recreational and developmental programs.
- Worked confidentially with those parents/children that have special needs/special circumstances.
- Accounts Payable.
- Account Receivable.
- Responsible for handling all monies and deposits.
Assistant Head Cook, 06/2001 to 08/2006
Guilford Park And Recreation – City, STATE,
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Worked with vendors to locate optimal recipe ingredients at cost-effective rates.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared schedules, work assignments for employees.
- Maintained orderly kitchen environment to reduce wasted time searching for ingredients, utensils and items.
- Planned and prepared food products orders to maintain appropriate stock levels.
- Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
Server/Hostess , 01/1995 to 12/2000
Dolly Madison Inn – City, STATE,
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Partnered with team members to efficiently serve food and beverages.
- Promoted desserts, appetizers and specialty drinks.
- Prepared salads and appetizers to back up kitchen staff.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Designed custom private function and banquet packages to accommodate large groups , including business dinners, sales presentations, club meetings, weddings and charity events.
- Calculated charges, issued table checks and collected payments from customers.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
: Education, Expected in
Souther Connecticut State University - New Haven, CT,
GPA:
: Education, Expected in
Northeastern University - Boston, MA
GPA:
High School Diploma: , Expected in 06/1994
Daniel Hand High School - Madison, CT
GPA:
- First Aid/CPR
- USAG Certified Instructor
- Safe Sport Certified
- Safety Risk & Management
- Completed Child Abuse PreventionTraining course, "Steward of Children."
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