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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented professional bringing diverse experience in customer service, business management, and project coordination. Experience in the development of processes and procedures in the establishment of the Savannah River Project Management Office at Savannah River Site. Well-versed in effective communication and relationship building and skilled at drafting reports and business correspondence exhibiting exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Skills
  • Office management
  • Administrative support
  • Business administration
  • Letter preparation
  • Documentation and reporting
  • Technical editing
  • Staff management
  • Customer relations
  • Meeting minutes
  • Spreadsheet management
  • Travel administration
  • Educational leadership
  • Curriculum design
  • Curriculum development
  • Technology integration
  • Differentiated instruction
Work History
Business Manager, Active Q Security Clearance, 05/2016 - Current
Florence Unified School District Florence, AZ,
  • Key Personnel with active Q clearance, responsible for supervising support service contractor (SSC) administrative staff in support of NNSA's Savannah River Site Project Management Office's (PMO) various projects, to include: MOX Termination & Transition (MOX-T) Project, Savannah River Plutonium Processing Facility (SRPPF) Project, Surplus Plutonium Disposition (SPD) Project, and Tritium Finishing Facility (TFF) Project.
  • Manages daily administrative functions for the NNSA PMO Lead Contracting Officer and NNSA's General Counsel, including complex calendar management with focus on proper allocation of executive availability, preparation of meeting materials, and daily task prioritization.
  • Responsible for complex and frequently changing travel arrangements for several Federal PMO employees and coordinates pre-planning of trips, travel authorization requests, and final travel voucher documentation.
  • Responsive to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintains accurate office files and updates spreadsheets and action tracking databases. In support of NNSA/MOX litigation discovery support, created a MOX Project correspondence log (resulted in approximately 8000 entries) and responsible for transmitting and tracking thousands of documents to the Department of Justice.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Proofread, edit, and evaluate most NNSA PMO correspondence to verify content aligns with established guidelines.
  • Drafts various communications for the NNSA PMO to include emails, correspondence, weekly and monthly reports, etc.
  • Create weekly labor rate spreadsheets for project controls team (for MOX-T and TFF Projects).
  • Assist in development of TFF Monthly Project Review slide presentation and schedule appropriate coordination meetings.
Aiken County Director/Congressional Liaison, 02/2013 - 05/2016
U. S. Congressman Joe Wilson (SC-02) City, STATE,
  • Served as surrogate speaker for the Representative at events throughout the District.
  • Kept the Representative apprised of local issues by screening district media and interacting with constituents.
  • Facilitated meetings with constituents, businesses, and advocacy groups on behalf of the Representative.
  • Maintained a customer-focused attitude and strived to satisfy the constituents and local leaders and remain professional and respectful in often confrontational situations.
  • Attentively responded to, documented, and implemented on-going communications with legislative membership and constituents.
  • Assessed casework for problems requiring legislative action and made recommendations to the District Director, Chief of Staff, and Representative. Copied, logged, and scanned supporting documentation and placed in constituent files.
  • Obtained documents, certificates, and approvals from local, state, and federal agencies.
  • Answered phone calls, emails, and faxes daily on behalf of the Representative, addressing constituent inquiries, solving problems, and providing support as necessary.
Secondary English Teacher, 08/2006 - 02/2013
Aiken County Public School District, Silver Bluff City, STATE,
  • Prepared and designed details, comprehensive English curriculum plans for high school students.
  • Established appropriate deadlines and provided complete instructions for reading assignment and homework.
  • Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
  • Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement. Modified curriculum for special-needs students, as well as ESOL (English as a Second Language) students, utilizing various instructional techniques and technologies.
  • Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty to support struggling students and provide thorough help to rectify comprehension issues.
  • Explored and implemented innovative use of technology in language education.
  • Worked with administrators on behavioral issues to support needs of all students.
  • Completed in-service and additional training to maintain professional growth. Adapted and performed consistently under changing state and district requirements and diverse work situations.
Education
Master of Science: Literacy And Learning (Grades 6-12), Expected in 2009
-
Walden University - Minneapolis, MN,
GPA:
  • Coursework explored teaching digital literacy, managing classroom literacy programs, and effectively engaging students to promote lifelong literacy.
  • Focused on providing authentic, differentiated learning experiences to help students develop 21st-century literacy skills required for college and career readiness.
  • Developed lessons and behaviors to help students learn to respect and appreciate individual and group differences.
  • Used a variety of approaches to help students build knowledge and strengthen understanding and learned to identify skills gaps and preconceptions students may bring to the subject.
Bachelor of Arts: English, Expected in 2004
-
University of South Carolina - Aiken - Aiken, SC
GPA:

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Resume Overview

School Attended

  • Walden University
  • University of South Carolina - Aiken

Job Titles Held:

  • Business Manager, Active Q Security Clearance
  • Aiken County Director/Congressional Liaison
  • Secondary English Teacher

Degrees

  • Master of Science
  • Bachelor of Arts

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