Business Manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Relationship-oriented, experienced leader and organizational driver skilled in marketing and communications, cross-functional project management, sales, and intuitive business and team leadership. Goal-driven leader, change manager and strategic problem solver. Knowledgeable about human resources, financial administration and inventory management. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

  • Systems and automation applications
  • Financial management and reporting
  • Intuitive Project Management
  • Supply Chain Management
  • Relationship-Oriented Sales
  • Strategic Planning & Execution
  • Action-Oriented Leadership
  • Contract development and management
  • Problem resolution
  • Working collaboratively
  • Relationship building
  • Training & Development
  • Data management
Business Manager, 06/2018 to 01/2021
Rutgers UniversityNew Brunswick, NJ,
  • Acted as a key Marketing project manager in ideation, planning and execution across departments for e-commerce, web/digital, social media, print, new and existing CPG products, and other marketing and sales collateral.
  • Worked cross-departmentally to ensure planned Marketing and Sales initiatives did not conflict with Inventory, Supply Chain or Production needs and facilitated clear communication between teams, as well as the suppliers of raw components.
  • Provided close review, editing and suggestions for Art Director, helping to perfect the concepts, visual design and photography for print and digital media and packaging design to ensure a high quality and on-brand result.
  • Performed final copy review, editing and signoff for all marketing materials (including digital and print), such as trade advertisements, CPG packaging, and E-Commerce site content.
  • Oversaw event project management on-site and planning internally and externally for Marketing and Sales events, such as new product launch in Chicago.
  • Performed duties for company executives including representing and speaking on behalf of in both internal cross-company and external client forums to ensure company goals and initiatives were understood and met by all employees and partners.
  • Implemented monthly cross-departmental management meetings to help facilitate cross-company communication and problem-solving, as well as to ensure all teams were working cohesively to achieve the company’s strategic goals.
  • Optimized revenue streams by consistently exceeding client expectations.
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Established open door policy to foster environment of respect between employees and management.
  • Automated office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
Business Development & Relationship Growth, to
Amazon.Com, Inc.Portland, OR,
  • International strategic supplier partnership project management and growth management activities, including on-site international management visits and travel.
  • Planned and supported international supplier visits for business development, evaluation and logistics agreements.
  • Drove visit coordination, agendas, facilitation and led cross-departmental meetings and tours for international supplier visits to company’s site.
  • Planned and executed company events, working closely with internal and external stakeholders to ensure smooth logistics and a successful result with a keen eye to the details.
  • Provided mentorship and training for various internal parties, including International Logistics and Purchasing Management and Copy Writing and Editing.
  • Leveraged trends in customer trends and marketplace verticals to shape solutions and approaches.
  • Conducted market research and reported on competitors.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
Supply Chain & Operations, to
Nes AssociatesEglin Air Force Base, FL,
  • Oversaw and managed the international supply chain and logistics operations, including approximately 800+ TEU annually.
  • Management and oversight of supplier relations, including liaising cross-departmentally between teams, such as C-level, QA, Purchasing, Marketing and Inventory, when needed to come to successful resolutions. Light cost negotiations.
  • Drove resolution of issues in the Company’s international supply chain (import and export), both acute and systemic when identified.
  • Acted as International Logistics and Purchasing Manager during transitional periods, including executing all purchasing and international logistics activities.
  • Provided thought leadership on the global supply chain, attending webinars and other industry resources to help advise executive leadership on best practices, especially during the COVID pandemic.
  • Oversaw international freight insurance claim process internally and externally to successfully recoup the company over $38,000.
  • Aligned financial plans with operational targets and strategic goals to deliver optimal customer, profit and production results.
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Supported company's business strategy by developing and managing global supply base contributing to growth.
  • Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
Executive Operations Manager, to
Clarksburg CiderLancaster, NY,
  • Acted as a key liaison between C-level and other internal and external parties as needed, including communicating CEO’s directives, schedule coordination, e-mail handling and composition, and other various special projects as assigned.
  • Key member of executive ERP changeover team, including system selection, implementation and deployment as the company moved from Microsoft Great Plains (GP) Dynamics to Sage X3.
  • Coordinated successfully cross-departmentally with HR and other key team members for special projects, such as planning all-company events and updating company policies and agreements.
  • Provided oversight and approval to the Dir. of Finance for all outgoing wire payments.
  • Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
  • Formed and sustained strategic relationships with clients.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Identified client business and operational needs and introduced services to provide solutions.
Tasting Room Manager, 2017 to 2018
Dusted Valley VintnersCity, STATE,
  • Independently responsible for Tasting Room facilities and employees, ensuring guests had a great experience, managing staff, meeting revenue goals, and supporting Wine Club sales and Email List growth.
  • Successfully worked directly with ownership and other departments to advance company goals and assist with planning and execution of projects with a strong emphasis on leadership and teamwork.
  • Forecasted wine inventory needs for the tasting room and placed inventory orders for all wine, supplies and merchandise to ensure proper supply to successfully support DTC sales.
  • Managed all Tasting Room staff members, including ensuring proper scheduling and staffing to deliver an exceptional customer experience. Administered appropriate corrective action when necessary and managed the recruitment and hiring of all new staff members.
  • Planned and led monthly staff meetings to provide continuous leadership, coaching, motivation and training.
  • Managed daily business functions including opening and closing procedures, cash accounting and reporting.
  • Examined products to determine initial quality and discarded inadequate or inferior material into separate bins.
  • Operated food scale to determine weight of individual items being graded.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
B.A: Communication, Political Science, Expected in 2007
University Of Washington - Seattle, WA

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Resume Overview

School Attended

  • University Of Washington

Job Titles Held:

  • Business Manager
  • Business Development & Relationship Growth
  • Supply Chain & Operations
  • Executive Operations Manager
  • Tasting Room Manager


  • B.A

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