business manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Experienced administrative professional well-versed in clerical, accounting and records management functions. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem-solving abilities. Seeking a new professional challenge in a fast-paced environment. Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff.

  • Policy and procedure modification
  • Workflow planning
  • Program management
  • Payroll and budgeting
  • Relationship building
  • Deadline driven
  • Account reconciliation
  • AP/AR understanding
  • Recordkeeping
  • HIPAA compliance
  • Letter preparation
  • Organizing mail
  • OSHA compliance
  • Report analysis
  • Team building
  • Customer-service oriented
  • Medical bill auditing
  • Employee training and development
  • Supervising staff
  • Meeting arrangements
  • Attendance record management
  • Marketing
  • Managing office operations
Work History
07/2020 to Current
Business Manager Saic (Science Applications Int.) Co, CO,
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Spearheaded overhaul of company best practices to significantly increase staff retention rates.
  • Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.
  • Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
  • Strategically managed resources, milestones and budgets, saving in expenses per quarter.
  • Drafted invoices for completed work.
  • Led business planning, developed market strategy and established direct procurement of products from Automotive vendors.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Provided exceptional customer service to customers, increasing customer loyalty 100%.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
05/1994 to 06/2020
Business Office Manager Universal Health Services Woods Cross, UT,

Oversee all daily operations in the office. Recruting, hiring , training of all

new employees. prepare and distributed payroll for staff. Manage all inventory, and office supplies, equipment , IT assistant , Coordinate weekly project team meetings.

  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Type software.
  • Completed bi-weekly payroll for Number employees.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Conducted ongoing reviews of program financial systems to achieve Result.
  • Performed billing, collection and reporting functions for office generating over $Number annually.
  • Oversaw team of Number administrative staff providing exceptional support to team of Number Industry professionals.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Maximized cash flow through optimal billing and collection processes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
01/1988 to 05/1994
Front Office Receptionist/ Doctor Assistant Dr. Beaumont & Fewtrell, O.D. City, STATE,

Greeted incoming patients  , answering phones, medical billing, eyewear ordering,  patient eyewear selections, contact lens fitting , pretesting preparing patient for the doctor, translating for the doctor , ordering supplies

patient billing.

Expected in 1983 to to
High School Diploma:
North Monterey County High School - Castroville, CA

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Resume Overview

School Attended

  • North Monterey County High School

Job Titles Held:

  • Business Manager
  • Business Office Manager
  • Front Office Receptionist/ Doctor Assistant


  • High School Diploma

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