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Business Manager Resume Example

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BUSINESS MANAGER
Professional Summary

Experienced Business Manager skilled in monitoring and managing daily business operations with focus on continuous improvement. Transforms under performing operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 10 plus years of successful industry performance.

Skills
  • Kronos
  • ADP
  • CDK
  • Reynolds & Reynolds
  • Microsoft Office
  • Automotive, Finance, Networks
  • Closing, Leadership
  • Competitive, Legal
  • Mortgages, Market analysis, Real Estate
  • Contracts, Market, Reporting
  • Credit, Meetings, Selling
  • Operational leadership
  • Operations management
  • Business Development
  • Budgeting
  • Financial Management
Work History
Business Manager, 05/2013 to Current
Salem Communications – Arlington , VA
  • Automotive Management, Producing additional revenue for dealerships by selling finance and insurance programs and other appropriate after-sale items to new- and used-vehicle customers
  • Provide customers with thorough explanation of aftermarket products and extended warranties
  • Processes finance and lease deals accurately and fairly through financial sources to secure approval
  • Understands and complies with federal, state, and local regulations that affect new- and used vehicle and finance departments
  • Acquire and maintain current state insurance license, completing continuing credit insurance education as needed
  • Seek new lending institutions to secure competitive interest rates and finance programs continually
  • Maintains insurance files
  • Provide sales force and sales managers with current information about finance and lease programs continually
  • Train sales staff regarding benefits of financing, insurance and extended service programs
  • Work with sales managers to secure reasonable profit from every sale
  • Work closely with general sales manager to establish sales department goals and objectives
  • Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
  • Managed finance team in sales and service operations
Business Manager, 10/2012 to 05/2013
Salem Communications – Aurora , CO
  • Automotive Management, Oversaw the activities of workers; hire, train and evaluate new employees; and ensure that a company or department is on track to meet its financial goals
  • Developed and implement budgets, prepared reports for senior management and ensure the department complies with company policies
  • Ensured employees have the resources to complete their work
  • Forecast a financial plan for the company and used resources to meet these requirements through client recruiting and raising funds
  • Cultivated the organization through commerce directive and advertising strategy
  • Supervised and oversaw the company's employees and activities, reported to senior managers and executives about condition of the company through periodical and annual reviews
  • Renewed job knowledge by reading professional journals, participating in education opportunities, and belonging to professional organizations
  • Improved processes with [Type] and [Type] implementations
  • Monitored daily operations and implemented changes to maintain highest quality of care for each patient
  • Enhanced operations and implemented technological innovationsin collaboration with senior leadership
Business Development Manager, 03/2007 to 11/2011
Arrow Electronics Inc, – Manchester , NH
  • Attended industry functions, such as association events and conferences
  • Attended sales meetings
  • Collaborated with sales team to expand business development efforts, including contributing to annual profit plan and assist with implementation and execution of such plans and tracking outcomes
  • Conducted quality business reviews for existing customers
  • Coordinated sales teams to propose new business
  • Developed primary vendor programs
  • Developed strong working relationships with internal team and clients
  • Drove and managed opportunities from concept to execution
  • Identified business development opportunities
  • Identified opportunities for promotions, additional services, and distribution avenues that increased sales
  • Maintained sales records and filing reports
  • Managed systems and processes
  • Prepared and gave business reviews to management team
  • Presented to and consulted with senior level management on business trends
  • Provided feedback and information on market and creative trends
  • Worked with Sales team to develop proposals that speaks to client's needs, concerns and objectives
Real Estate Asst, 08/2005 to 01/2007
South Florida Realty – City , STATE
  • Real Estate
  • Provided guidance and assisted sellers and buyers in marketing and purchasing property for right price under current terms
  • Determined clients' needs and financials abilities to propose solutions that suit them
  • Helped start negotiation process, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring fair and honest dealing
  • Performed comparative market analysis to estimate properties' value
  • Displayed and marketed real property to possible buyers
  • Prepared necessary paperwork (contracts, leases, deeds, closing statements etc)
  • Maintained and updated listings of available properties
  • Cooperated with appraisers, escrow companies, lenders and home inspectors
  • Developed networks and cooperate with attorneys, mortgage lenders and contractors
  • Promoted sales through advertisements, open houses and listing services
  • Remained knowledgeable about real estate markets and best practices
Education
2011
Gold Coast School of Real Estate - City

Real Estate License

MLO License

B.A: Business Management, Psychology, 2009
Florida State University - City, State
Affiliations
  • American Bankers Association
  • Association for Financial Professionals (AFP)
  • Additional Information
    • CAREER ACHIEVEMENTS & AWARDS , Speaker at the 2014 NADA Conference. Awarded Nissan Member Service Representative of the Year, Nissan Motor Acceptance, 2015, 2016, 2017
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    Resume Overview

    School Attended

    • Gold Coast School of Real Estate
    • Florida State University

    Job Titles Held:

    • Business Manager
    • Business Development Manager
    • Real Estate Asst

    Degrees

    • 2011
      B.A : Business Management, Psychology , 2009

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