High-profile executive successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions. Distinguished executive accomplished in increasing organizational productivity, reducing staff turnover and discovering cost-saving solutions to operational problems. Cutting edge IT executive with an entrepreneurial spirit, strong business acumen and record of success in delivering solutions to operations, cost management and risk reduction issues.
Skills
Excellent work ethic
Superior organizational skills
Excellent communication skills
Operations and finance expert
Contract negotiations
Research and analysis
Operations management
Human resources management
Profit and loss statements
Strategic objective execution
Process improvement
Financial management
Crisis management consulting
Public speaking talent
Non-profit management
Customer retention
Marketing and advertising
Effective leader
Budget development
Staff training/development
Employee scheduling
Work History
Business Manager, 09/2013 to Current Skykick Inc. – Seattle, WA,
Responsible for leading safety programs and culture in multiple manufacturing business units.
Responsible for exceeding all customer satisfaction categories and achieving growth strategies.
Responsible for leading execution of division KPIs resulting increased capacity.
Full Profit and Loss responsibility for multiple manufacturing business units.
Direct responsibility for multiple contracts across North America and United Kingdom.
Identified prospective customers by using business directories and following leads from existing clients.
Wrote sales contracts for orders obtained and submitted orders for processing.
Selected the correct products based on customer needs, product specifications and applicable regulations.
Created strategic brand building events to expand the current product portfolio.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Consulted with businesses to supply accurate product and service information.
Built relationships with customers and the community to promote long term business growth.
Exceeded team sales goals by [number]%.
Broadcast Engineer, 09/2000 to 12/2004 Nexstar Media Group – , ,
Operate, install, and maintain various audio/video equipment.
Control visual imagery satellites, microwaves, radio frequency transmissions and cb systems.
Senior Operations Manager, 2010 to 09/2013 Coloplast – Charlotte, NC,
Operations Responsible for promoting and maintaining a safe work environment.
Ability to build effective teams through hiring, developing, motivating, and guiding direct reports.
Ability to maintain a high level service agreement focused on creating and maintaining a continuous improvement environment.
Provide clear effective communication to both internal and external customers.
Establish site business strategy and service delivery key performance indicators.
Developed management strategies to create an effective learning environment for all personnel.
Multi-Million dollar Profit and Loss (P&L) responsibility.
Increased profits by [Number]% by spearheading [Project description].
Improved the product development process by incorporating design for Six Sigma.
Analyzed contract performance for bids, budgets and forecasts.
Earned exceptional ratings and testimonials from clients on [Website name] and [Website name].
Designed the financial model for a new business unit.
Cultivated trust between [Company name] and customers by [Action taken].
Developed methods to establish and clarify customer objectives.
Planner/Scheduler, 2005 to 2010 Amazon – Independence, KY,
Liaised between customers and manufacturing to design new product.
Adjusted alignment of drills, cutters, dies, guides, and holding devices.
Assisted machine operators with finished pieces.
Collated components for assembly.
Coordinated and supervised assembly work for couplers and rolling assembly crews.
Maintained necessary level of communications between shifts.
Responsible for achieving production requirements.
Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
Directed and coordinated the production, processing, distribution and marketing activities of XYZ industrial organization.
Ensured that all health and safety guidelines were followed.
Led applicable mechanical design and integrity/reliability issues for static & rotating equipment.
Monitored product standards and quality-control programs.
Analyzed data from biofuels studies, such as fluid dynamics, water treatments or solvent extraction and recovery processes.
Assisted in the strategic development for licensing and bio-catalyst businesses.
Collected, monitored and disseminated market intelligence/maintain competitor database.
Conducted experiments to test new or alternate feedstock fermentation processes.
Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines.
Prepared and maintained production reports and personnel records.
Provided business analysis in support of bio-catalyst product management.
Reported economic modeling of all licensing projects including income/cash flow forecasts.
Supervised and motivated staff and management.
Set up and verified the functionality of safety equipment.
Education
Masters of Business Administration: , Expected in 1 2015 Illinois State University - , IL GPA:
Bachelors of Business Administration: , Expected in Strayer University - Manassas, VA GPA:
: Broadcast Systems Engineering, Expected in U. S. Army Defense Information School - Ft. Meade, MD GPA: Broadcast Systems Engineering
Associate of Science: Industrial Engineering, Expected in 2000 Illinois Central College - East Peoria, IL GPA: Industrial Technology Any additional information desired is available upon request
Skills
audio, business strategy, continuous improvement, contracts, customer satisfaction, delivery, hiring, microwaves, personnel, Profit and Loss, radio, safety, video
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