Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary


High-profile executive successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions. Distinguished executive accomplished in increasing organizational productivity, reducing staff turnover and discovering cost-saving solutions to operational problems. Cutting edge IT executive with an entrepreneurial spirit, strong business acumen and record of success in delivering solutions to operations, cost management and risk reduction issues.
  • Excellent work ethic
  • Superior organizational skills
  • Excellent communication skills
  • Operations and finance expert
  • Contract negotiations
  • Research and analysis
  • Operations management
  • Human resources management
  • Profit and loss statements
  • Strategic objective execution
  • Process improvement
  • Financial management
  • Crisis management consulting
  • Public speaking talent
  • Non-profit management
  • Customer retention
  • Marketing and advertising
  • Effective leader
  • Budget development
  • Staff training/development
  • Employee scheduling
Work History
Business Manager, 09/2013 to Current
Skykick Inc.Seattle, WA,
  • Responsible for leading safety programs and culture in multiple manufacturing business units.
  • Responsible for exceeding all customer satisfaction categories and achieving growth strategies.
  • Responsible for leading execution of division KPIs resulting increased capacity.
  • Full Profit and Loss responsibility for multiple manufacturing business units.
  • Direct responsibility for multiple contracts across North America and United Kingdom.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Selected the correct products based on customer needs, product specifications and applicable regulations.
  • Created strategic brand building events to expand the current product portfolio.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Consulted with businesses to supply accurate product and service information.
  • Built relationships with customers and the community to promote long term business growth.
  • Exceeded team sales goals by [number]%.
Broadcast Engineer, 09/2000 to 12/2004
Nexstar Media Group, ,
  • Operate, install, and maintain various audio/video equipment.
  • Control visual imagery satellites, microwaves, radio frequency transmissions and cb systems.
Senior Operations Manager, 2010 to 09/2013
ColoplastCharlotte, NC,
  • Operations Responsible for promoting and maintaining a safe work environment.
  • Ability to build effective teams through hiring, developing, motivating, and guiding direct reports.
  • Ability to maintain a high level service agreement focused on creating and maintaining a continuous improvement environment.
  • Provide clear effective communication to both internal and external customers.
  • Establish site business strategy and service delivery key performance indicators.
  • Developed management strategies to create an effective learning environment for all personnel.
  • Multi-Million dollar Profit and Loss (P&L) responsibility.
  • Increased profits by [Number]% by spearheading [Project description].
  • Improved the product development process by incorporating design for Six Sigma.
  • Analyzed contract performance for bids, budgets and forecasts.
  • Earned exceptional ratings and testimonials from clients on [Website name] and [Website name].
  • Designed the financial model for a new business unit.
  • Cultivated trust between [Company name] and customers by [Action taken].
  • Developed methods to establish and clarify customer objectives.
Planner/Scheduler, 2005 to 2010
AmazonIndependence, KY,
  • Liaised between customers and manufacturing to design new product.
  • Adjusted alignment of drills, cutters, dies, guides, and holding devices.
  • Assisted machine operators with finished pieces.
  • Collated components for assembly.
  • Coordinated and supervised assembly work for couplers and rolling assembly crews.
  • Maintained necessary level of communications between shifts.
  • Responsible for achieving production requirements.
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
  • Directed and coordinated the production, processing, distribution and marketing activities of XYZ industrial organization.
  • Ensured that all health and safety guidelines were followed.
  • Led applicable mechanical design and integrity/reliability issues for static & rotating equipment.
  • Monitored product standards and quality-control programs.
  • Analyzed data from biofuels studies, such as fluid dynamics, water treatments or solvent extraction and recovery processes.
  • Assisted in the strategic development for licensing and bio-catalyst businesses.
  • Collected, monitored and disseminated market intelligence/maintain competitor database.
  • Conducted experiments to test new or alternate feedstock fermentation processes.
  • Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines.
  • Prepared and maintained production reports and personnel records.
  • Provided business analysis in support of bio-catalyst product management.
  • Reported economic modeling of all licensing projects including income/cash flow forecasts.
  • Supervised and motivated staff and management.
  • Set up and verified the functionality of safety equipment.
Masters of Business Administration: , Expected in 1 2015
Illinois State University - , IL
Bachelors of Business Administration: , Expected in
Strayer University - Manassas, VA
: Broadcast Systems Engineering, Expected in
U. S. Army Defense Information School - Ft. Meade, MD
Broadcast Systems Engineering
Associate of Science: Industrial Engineering, Expected in 2000
Illinois Central College - East Peoria, IL
Industrial Technology Any additional information desired is available upon request
audio, business strategy, continuous improvement, contracts, customer satisfaction, delivery, hiring, microwaves, personnel, Profit and Loss, radio, safety, video

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School Attended

  • Illinois State University
  • Strayer University
  • U. S. Army Defense Information School
  • Illinois Central College

Job Titles Held:

  • Business Manager
  • Broadcast Engineer
  • Senior Operations Manager
  • Planner/Scheduler


  • Masters of Business Administration
  • Bachelors of Business Administration
  • Associate of Science

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