Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

  • Cross-functional communication
  • Business planning
  • Strategic Planning
  • Supply Chain Management
  • Operational leadership
  • Employee management
  • Risk analysis and management
  • Work flow planning
Work History
05/2019 to Current
Business Manager Skykick Inc. Seattle, WA,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation.
  • Reviewed sales and expense records to make proactive adjustments to policies and procedures.
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
05/2018 to Current
Senior Operations Manager Coloplast Columbus, OH,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Focus on continued performance improvement of VMI (Vendor Managed Inventory) programs
  • Improved and innovated operational standards and ensured that all policy and procedures are followed at all levels
  • Managed ongoing lean initiatives to reduce waste and increase efficiency within FSL (Forward Stocking Locations) and CDF (Central Distribution Facility) operations.
  • Designed, trained, and implemented a 5S auditing system to improve plant organization and housekeeping.
  • Led and shaped new initiatives to meet organizational goals.
  • Documented and audited standard work.
  • Analyzed statistical data and reports to ascertain trends in performance, resulting in maximum effective and efficient use of logistical resources
  • Established and implemented short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures;
  • Monitored and evaluated programmatic and operational effectiveness, and effects changes required for improvement
  • Collaborated with customer leadership teams to ensure most efficient layout of VMI program was achieved.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
11/2014 to 05/2018
Operations Manager Ufc Gym Huntington Beach, CA,
  • Led meetings with sales, marketing and operations to understand changes in demand levels and recommend changes to product mix and forecast based on collaborative knowledge of demands.
  • Partnered with vendors and suppliers to effectively manage and budget for over $1 Million in inventory.
  • Worked closely with the Materials Supervisor, Engineering Project Leads, Build Managers, Procurement, Sales and Senior Management to manage schedules.
  • Responsible for data management, analyzing performance, identifying problems, and developing recommendations that support supply chain/logistics management
  • Ensured inventory control needs are consistently met by improving and developing inventory management process and procedures.
  • Create production forecasts and plans based on sales forecasts, historical usage and product trends.
  • Established and implemented just-in-time inventory and stocking level program that decreased overall inventory by 20% and increased inventory turns.
  • Evaluated and monitored contract performance of items from preferred vendors to ensure compliance with contractual obligations.
  • Collaborated with Manufacturing Manager to track production performance and develop a process to anticipate and identify problems that could affect the scheduling.
06/2010 to 09/2014
Test Lab Lead NMB Technologies Co City, STATE,
  • Oversaw lab purchasing, inventory, and laboratory equipment maintenance.
  • Interpreted test information in the form of test work requests, manufacturing procedures, drawings, schematics and instructions from engineers and supervisors.
  • Performed quality assurance tests on new platforms and hardware to ensure they met established requirements
  • Participate/support the RMP (Risk Management Process) and assist in the development of the system and operational standards and corrective actions
  • Initiated, documented, and reviewed Performance Improvement activities for the laboratory.
  • Conducted research and development concerning design, manufacture, and testing of industrial components, equipment, and systems.
  • Oversaw cycle and annual inventory counts
  • Surpassed company targets with a 95% performance-to-goals rating for all KPIs.
Expected in 02/2018
Bachelor of Science: Business Management
University of Phoenix - Woodland Hills Ca ,
Expected in 03/2005
Associate of Science: Computer Electronics Engineering
ITT Technical Institute - Sylmar, CA,
Expected in 06/1999
High School Diploma:
San Fernando Senior High School - San Fernando, CA

Quality Clinic, MFA/QCPC/Process Management 201.

Institution for Operational Excellence OpEx – Long Beach Ca

October 2019

RRCA 201 (Relentless Root Cause Analysis)

Institution for Operational Excellence OpEx – WebEx

May 2020

Supply Chain Management

University of Phoenix – Woodland Hills Ca

March 2018

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School Attended

  • University of Phoenix
  • ITT Technical Institute
  • San Fernando Senior High School

Job Titles Held:

  • Business Manager
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  • Test Lab Lead


  • Bachelor of Science
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