LiveCareer-Resume

business manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Customer retention
  • Project management
  • Data collection
  • Employee motivation
  • Operational oversight
  • Staff training
  • Schedule management
  • Detail orientation and accuracy
  • Time management and prioritization
  • Inventory monitoring
  • Customer service-oriented
  • Strong team contribution
  • Team management
  • Time management
  • Leadership
  • Work ethic
  • Organizational skills
Experience
Business Manager, 01/2017 - 03/2020
State Of Nebraska Burwell, NE,
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Automated office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
  • Oversaw employee hiring, recruitment and training for multiple business locations.
  • Evaluated sales and expense records to adjust policies and procedures.
  • Optimized revenue streams by consistently exceeding client expectations.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Maintained all equipment in car wash and self-service areas, including vacuums, pressure washers and equipment.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
  • Operated cash register and processed cash, credit card and check payments.
  • Inspected vehicles prior to selected service to identify any broken, missing or defective external parts.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
Car Detailer, 09/2014 - 01/2017
Dagenais Enterprises Escanaba, MI,
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Washed wide range of vehicles each day.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Vacuumed car interiors to remove dirt and debris.
  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance with applicable standards and regulations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Farmer's Market Vendor, 09/2011 - 01/2017
Domenicos Foods City, STATE,
  • Priced produce to achieve margin and sales goals while maintaining a competitive pricing profile.
  • Stayed up to date on inventories, supplies and customer orders.
  • Educated customers on product functionality through live demonstrations.
  • Organized and loaded product shipments and boxes.
  • Collaborated with team to develop effective, winning sales strategies.
Logistics Team Member, 09/2011 - 01/2017
Domenicos Foods City, STATE,
  • Oversaw delivery, packaging and shipment for material transitioning from warehouse to customer location.
  • Managed accurate inventory counts in internal supply chain systems.
  • Delivered logistic support to leverage existing resources with cost-effective savings.
  • Relayed information between drivers and recipients, including ETA and potential delays.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Printed, picked and packed items for shipment according to tight schedules.
  • Worked with vendors to obtain optimal prices and delivery schedules.
Education and Training
High School Diploma: , Expected in 06/2014
-
Beverly Hills High School - Beverly Hills, CA
GPA:
Status -
Languages
Spanish :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Beverly Hills High School

Job Titles Held:

  • Business Manager
  • Car Detailer
  • Farmer's Market Vendor
  • Logistics Team Member

Degrees

  • High School Diploma

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