Business Manager Resume Example
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M
BUSINESS MANAGER
Summary
Customer-centered Business Manager with Proficient in Management and Customer experience. Highly experienced with Microsoft Office suite; MS Word, Outlook, Spreadsheet, Excel, and Power-Point. Demonstrated skills in developing and maintaining internal and external relationships at all levels of management. A sound history of accurate record keeping of confidential records as well as meeting stringent deadlines. Goal driven change manager and strategic problem solver.
Excellent communication and interpersonal skills.
Skills
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Experience
Business Manager
Minneapolis , MNTechflow, Inc/Sep 2019 to Current
Minneapolis , MNTechflow, Inc/Sep 2019 to Current
- Head a team and give instructions to workers.
- Oversee a group of people and follow up with clients.
- Optimized revenue streams by consistently exceeding client expectations.
- Directly managed team of 3 and oversaw 8 staff total in Cosmetics and Beauty operations.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
Style Advisor
Fairlawn , OHAspen Dental/Apr 2018 to Sep 2019
Fairlawn , OHAspen Dental/Apr 2018 to Sep 2019
- Perform a high level of customer service by assisting, all customers with their inquiries and requests.
- Handle cash transactions and inform customers about all sale promotion the company offers.
- Investigate and resolve complaints concerning merchandise and service.
- Prepare purchase orders and maintain work area at all times.
- Greeting customers, delivering exceptional customer services to every customer.
- Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.
- Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
- Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
Lead Manager
Kapolei , HIPetco/Dec 2016 to Dec 2017
Kapolei , HIPetco/Dec 2016 to Dec 2017
- Handling cash transactions log and maintained daily, weekly, and monthly reports and responsible for holding store keys to from open to close duties.
- Monitored sales productivity, communicated performance to associates and motivated associates to achieve full potential.
- Assisted training and developing store associates and delivered coaching as needed.
- Maintained customer awareness to recognize success and identify areas for improvement.
- Performed basic operations, including cash handling and reporting, price changes, merchandise handling and open and closing duties.
Operations Manager
Flat Rock , MIAmerigas Propane, Inc./Jan 2010 to Jan 2015
Flat Rock , MIAmerigas Propane, Inc./Jan 2010 to Jan 2015
- Responsible for client satisfaction at all level.
- Canvas for new projects, plan company event, organize company business trips.
- Responsible for all departments - Security, Drivers, Cleaning, Workshop, Accounts, Marketing, Front Desk, Admin, Store and Customer Services.
- Overseeing staff correspondence and attend to staff issues accordingly.
- Marketing company's products and services.
- Represent the management accordingly.
- Ensure free flow of information from all departments to management accordingly.
- Co-ordinate all department activities to achieve company's target and needs.
- Co-ordinate departmental and general meetings accordingly, Schedule and Planning.
- Ensure consistent sales network.
Education and Training
Bachelors of Science: Public AdministrationLagos State University2012City, State
High School DiplomaOur Lady's Girl High School
Personal Information
- Motivate the selling team, push them to have outstanding sales report, help mole them to overall deliver excellent customer service. Customer Service/ Assistant Support Amala Zone - Houston, TX February 2015 to January 2016
- Perform a high level of customer service by assisting, all customers with their inquiries and requests
- Handle cash transactions and maintain daily, weekly, and monthly reports of transactions
- Investigate and resolve complaints concerning customers issues
- Maintain all of the company information and keep it confidential at all times
- Answer incoming calls, check E-Mail, fax documents, file all other company documents MD
Willing to relocate: Anywhere
ADDITIONAL RESPONSIBILITIES
- Making copies, faxing, filing, labeling and planning meeting, answering the telephone, taking messages, and transfer incoming calls.
- Making sure confidential files are filed properly, and handling bank deposit on a daily base.
- Maintained inventory and purchases of merchandise within the store.
- Make daily store announcements, review pervious daily sale goal, track hourly sales for the current business day.
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Resume Overview
School Attended
- Lagos State University
- Our Lady's Girl High School
Job Titles Held:
- Business Manager
- Style Advisor
- Lead Manager
- Operations Manager
Degrees
- Bachelors of Science : Public Administration
High School Diploma
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