Knowledgeable and friendly Office Manager with distinguished skills in Human Resources and Payroll Administration. Extensive understanding of streamlining offices for improved functionality and productivity. Adept at training and leading team members to improve performance, accuracy and employee morale. Strong interpersonal, communication and multitasking abilities.
- Benefits Administration
- Payroll Administration
- Critical thinking
- Management skills
- Training & Development
- Leadership
- Active listening
- Compliance
- Employee handbook development
- Merger and Acquisition
- Project management
- Workforce Management
- Banking operations
- Senior leadership support
- Accounts payable and receivable
Notary Public, Notary Signing Agent
Lakeland, FL, 01/2016 - Current
- Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Spearheaded successful company location move from concept to completion.
- Managed payroll for hourly, salaried, PRN, and contracted and staff.
- Established employee payroll files and updated existing files with new information.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Developed and maintained training materials and benefits packets for new hires.
- Monitored inventory levels for office and medical supplies.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Motivated employees to share ideas and feedback.
- Assisted in conducting staff evaluations and determined promotions and realignments or reductions in workforce.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Conferred with business leaders to evaluate needs and strategize operational improvements.
Westerville, OH, 08/2011 - 05/2014
- Collected, evaluated and stored documents securely in permanent records.
- Completed student registration accurately and efficiently.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Supported development and implementation of clear and successful policies, budgets and procedures for smooth and efficient operations.
District Of Columbia, DC, 08/2008 - 05/2011
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Graded homework assignments, tests and special projects.
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Resume Overview
School Attended
- Maricopa Community Colleges - Mesa Community College
Job Titles Held:
- Business Manager
- Registrar
- Teachers Assistant
Degrees
- Some College (No Degree)
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