Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. Dedicated and motivated woman who pays attention to all the necessary details so tasks are successful.
Answered telephone calls and responded to inquiries. Greeted each customer with friendly eye contact. Prepared checks itemizing total meal costs and sales taxes. Spoke with patrons to ensure satisfaction with food and service. Trained new employees. Consistently stayed under monthly controllable expense budget. Communicated with customers regarding orders, comments and complaints. Maintained contact with kitchen staff, management, serving staff, and customers. Observed customers to anticipate any additional needs and respond to requests. Recognized by peers and management for going above and beyond normal job functions.
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