Business Intelligence Manager resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly analytical thinker who has demonstrated experience in leading teams while driving better performance and results for clients.

Work History
Business Intelligence Manager, 11/2011 to Current
VerizonOrange, CA,
  • Responsible for the sustainment of large, complex SAP Business Warehouse focused on providing timely, accurate, and relevant financial data to the US Army.
  • Leads a team of 10 resources responsible for gathering requirements, modifying report designs, building new system functionality, and testing functionality to ensure requirements are met
  • Performs large, complex analyses to troubleshoot problems with data integrity and recommended solutions
  • Works closely with system engineers to understand system problems and resolutions
  • Supports approximately 35,000 end users
  • Provides customer training, live demonstrations, and oversaw the creation of job aids.
  • Oversee continuous improvements to the delivery processes to provide over 30% increase in enhancements year-over-year
Value Realization Manager, 08/2007 to 10/2011
GallagherBloomfield Hills, MI,
  • Responsible for leading a team of five resources to develop the business case for the US Army to procure a new financial system.
  • The primary focus of the role was to determine the benefits of implementing the system and measurements to quantify those benefits.
  • Researched existing issues with the Army's legacy systems that were over 40 years old
  • Conducted a benchmark study to compare existing Army processes to industry standards and identify gaps Interviewed resources to better understand As-Is processes
  • Delivered a business case that was called one of the best written by the Office of the Secretary of Defense (OSD) and enabled the Army to proceed with their procurement of an Enterprise Resource Planning (ERP) financial system
  • Developed a set of metrics to measure business & system operations.
Client Financial Analyst, 01/2005 to 07/2007
Fortress InvestmentLos Angeles, CA,

Responsbile for the financial management of a portfolio of Accenture projects.  Duties included project forecasting, cash flow analysis, financial reporting, internal controls execution.

  • Supervised two analysts and a portfolio in excess of $100M in annual revenues.
  • Suggested budgetary changes to increase company profits.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Generated financial statements and facilitated account closing procedures each month.
  • Trained multiple new employees on accounting principles and company procedures.
  • Developed pricing for new proposal work.
Portfolio Accountant, 05/2004 to 2005
T. Rowe PriceCity, STATE,
  • Responsible for the review, reconciliation, and reporting of personal account portfolio financial informaiton.
  • Reconciled bank statements to internal portfolios.
  • Performed ad hoc reporting, manual and automated reconciliation, and produced monthly reports.
BBA: Finance & International Business, Expected in 2004
James Madison University - Harrisonburg, VA
Business Warehouse Expertise
Financial Reporting
Metric analysis & development
Project Management Professional (PMP)
Data Trending
Strong Communication Skills
Self-motivated professional
Experienced Leader

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Resume Overview

School Attended

  • James Madison University

Job Titles Held:

  • Business Intelligence Manager
  • Value Realization Manager
  • Client Financial Analyst
  • Portfolio Accountant


  • BBA

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