Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Summary
Business Development Manager - Operations Manager Background: Logistics/Project Management/Operations
Successful Business Development and Operations Manager offering more than 10 years in logistics, project management, inventories, air freight, department start up's, brokerage, documentation, hiring crews, and setting up distribution centers. Rich background in establishing new business relationships, third party partners, and rate negotiations. Demonstrated success in assisting companies to increase earnings of millions of dollars per year by adding customers as well as implementing cost saving policies and procedures.
Highlights
TSA certified CTPAT Compliance, HAZMAT, Team Leadership, Interpersonal Communication, How to Motivate, Manage and Lead a Team, Continuous Process Improvement, Safety Management
Technical: Oracle, Trans-Soft, JOBOSS Windows, SAP Computer System, ARISTO Applications, EVCORE, Vastera/GPS, CFS, AMS, Microsoft Office, Visio, Excel, PowerPoint, Outlook
Accomplishments
Lowered freight rates by 20% by negotiating with manufacturers and the transportation department. Reduced freight costs by 25% by optimizing backhaul schedules and negotiating carrier rates. Reduced customer costs by 50% by consolidating 4 shipments into 1 load. Increased the on-time deliveries by 50% within the first year of employment. Acted as department head for 6 months while warehouse supervisor was on leave.
Experience
Business Development/Sales Manager, 10/2013 to Current Qsource – Kingsport, TN,
Manage sales, marketing, customer service and operations personnel with full P&L responsibility.
Key contributor in growing the company and business and positioning for acquisitions.
Re-brand the company's service model through the creation of new processes and approaches to the fast pace of 3rd party logistics demands.
Responsible for managing the relationships with key accounts and maximizing all opportunities through those accounts.
Work with senior management, operations, and logistics and sales teams domestically.
Responsible for carrier relations Truckload, Airlines, Ocean, Inter modal, and rates.
AGENCY MANAGER, 11/2010 to 11/2013 Universal Health Services – Dyersburg, TN,
Staff: 6 direct reports in brokerage, specialized freight & operations Reported to Owner/General Manager; Responsible for all existing accounts and to support bringing in new accounts.
Oversee and managed all operations and managing all accounts.
Negotiated carrier pricing for cost savings to the customer between carriers and customers.
Ensure quality service to consumer by exceeding customer shipping requirements within the established timeframe, and by communicating to internal contacts any issues that may impact customers.
Employee hiring, terminations, & reviews; Developed annual operating budget, multi-million dollar inventory, process and control improvements, TSA security, Develop custom responses to sections of proposals, including descriptions & pricing of services; instituted cost saving processes.
Established business relationships through networking, business partner referrals, cold calling, leveraging personal contacts, and direct mail lead generation campaigns Successful set-up of a distribution center to become fully operational within strict timetable and in compliance with all U.S.
Customs regulations Develop custom responses to sections of proposals, including descriptions and rates for services.
BUSINESS DEVELOPMENT MANAGER, 2007 to 10/2010 Championx Corp. – Luling, TX,
Exhibited strategic leadership and foresight in support of long-range sales growth. 15 direct reports in warehouse, distribution & operations Reported to Owner/President; Responsible for all existing accounts and inside sales for new accounts.
Oversaw and managed all operations.
Employee hiring, terminations, & reviews; Developed annual operating budget, multi-million dollar inventory, process and control improvements, TSA security, Develop custom responses to sections of proposals, including descriptions & pricing of services; instituted cost saving processes.
Established business relationships through networking, business partner referrals, cold calling, leveraging personal contacts, and direct mail lead generation campaigns Successful set-up of a distribution center to become fully operational within strict timetable and in compliance with all U.S.
Customs regulations Develop custom responses to sections of proposals, including descriptions and rates for services.
Transportation Broker, 07/2003 to 2007 Kaufman Financial Group – Baton Rouge, LA,
Established business relationships through networking, business partner referrals, cold calling, leveraging personal contacts,.
and direct mail lead generation campaigns.
LOGISTICS MANAGER, 11/2001 to 07/2003 General Dynamics – Doral, FL,
12 direct reports.
Managed two distribution facilities; developed an annual operating budget and implemented a system of controls to ensure service levels and operational performance goals were met within prescribed cost, revenue and profit parameters.
Ensured all accounts achieved predetermined profit standards.
Education
High School Diploma: , Expected in 1986 Kennedy High - Fremont, CA GPA:
Skills
Acquisitions, budget, cold calling, Interpersonal Communication, customer service, direct mail, senior management, fast, General Manager, GPS, hiring, inside sales, inventory, Team Leadership, logistics, managing, marketing, Excel, Microsoft Office, Outlook, PowerPoint, Windows, Negotiations, networking, Oracle, personnel, positioning, pricing, processes, Process Improvement, profit, proposals, quality, Routing, Safety, Sales, SAP, shipping, Visio
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