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Website, Portfolio, Profiles
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Enthusiastic Business Development Professional in the electronic payments space. Industry disruptor with a passion for fueling growth and evolution.
- Microsoft Office
- Collaboration
- Computer proficiency
- Training & Development
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- Verbal and written communication
- Self-motivated professional
- Detail-oriented
- Critical thinking
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Business Development & Partnerships Manager, 01/2021 to Current
Acadia Healthcare Inc. – Williamson, WV,
- Built and strengthened strategic relationships with vendors and leading integrated payment partners.
- Collaborated with senior sales, engineering, and other business development executives to create best practices, marketing initiatives and media positioning for vertical markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Increased BottlePos sales and brand exposure by developing new collateral, and sales materials, and optimizing target audience reach.
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
Business Development Specialist, 05/2020 to 12/2020
Extended Stay America – Manchester, CT,
- Used Zoho CRM to handle current portfolio and prospective leads.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Tracked sales calls in database for relationship management.
- Consulted with product development teams to enhance products based on customer data.
- Helped incorporate product changes into marketing message to drive customer engagement and firm profits.
- Pursued all website inquiries in specific territories to increase potential customer base.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Negotiated contracts and closed sales with new and existing clients.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Boosted monthly sales 30% in 3 months with development of digital presentations and nurturing customer relationships.
National Business Development Manager, 08/2015 to 09/2019
Mcdonald's – Fredericksburg, VA,
- Established and maintained long-lasting relationships with 200+ industry partners in the US and Canada for over 4 years.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Prepared sales presentations for clients showing success and credibility of TouchSuite & Grubbr products.
- Trained and lead team of sales executives through modern marketing and webinar courses to increase overall company efficiency and overall monthly sales numbers by 33%.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
President & Founder, 09/2012 to Current
Windermere Real Estate – Mazama, WA,
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Supported and supervised team of Sales professionals.
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Achieved top ISO recognition for two consecutive years.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Furthered brand awareness through strategic partnerships and modern marketing campaigns.
ISO Partner, 01/2014 to 10/2019
TouchSuite – City, STATE,
- Top producing ISO partner 2014-2015.
- Won a trip to the 2015 Orange Bowl in Miami, FL for being the top producer nationwide.
ISO , 08/2009 to 01/2016
Total Merchant Services – City, STATE,
- High Level ISO in Kansas.
ISO, 09/2013 to 08/2015
Electronic Payments, Inc – City, STATE,
ISO, 07/2006 to 11/2014
Harbortouch – City, STATE,
ISO, 05/2007 to 06/2009
North American Bancard – City, STATE,
Restaurant Operations Manager, 05/2005 to 06/2006
Fremont Hills Country Club – City, STATE,
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained and supervised staff.
- Controlled purchases and inventory by negotiating prices and contracts with over 10 vendors.
Realtor, 03/2003 to 05/2005
ERA Realty – City, STATE,
- Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Coordinated appointments to show tenants and buyers prospective homes.
- Sold 3 properties worth over $1.2 million in first 30 days.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Associate of Applied Science: Business Management & Technology, Expected in 05/2013
NCK Tech - Hays, KS,
GPA:
- Graduated top 10%
- Dean's List 2011-2013
- Graduated with 3.94 GPA
Realtor Board Certification: Realtor, Expected in 03/2003
Action School of Real Estate - Springfield, MO,
GPA:
- Licensed Realtor in the state of Missouri.
- Worked with home buyers and sellers in the Springfield market.
- Sold $1.2 million during the initial 30 days as a real estate agent.
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