business development manager sales and marketing partner resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Strategic brand management professional bringing 14 years of experience in leveraging industry and market trend knowledge to develop consultative approaches.

Data Driven and Analytical while creating customized business solutions to drive growth.

Possess a proven history of successfully building key partnerships and customer rapport.

Excellent background in problem-solving and technical support.

Lean towards achieving more efficient and cost-effective operations. Dedicated to eliminating costly weaknesses in operational and production processes.

  • Account management
  • New Business Development
  • Business development and Strategic planning
  • Relationship building and management
  • Product and service sales
  • Product promotions
  • Account development & Retention Strategies
  • Network development & Lead prospecting
  • Account servicing, Inside Sales
  • Key decision making
  • Verbal and written communication
  • Research & Marketing
Work History
08/2013 to Current Business Development Manager/Sales and Marketing Partner Goose Island | Fennville, MI,
  • Generated new business with marketing initiatives and strategic plans.
  • Performed research to uncover potential target areas, markets and industries.
  • Represented company and promoted products at conferences and trade association meetings.
  • Applied strategic negotiation and sales closing skills to bring in over 600+ new accounts over 10 years pan.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Devised effective marketing, sales and other promotional initiatives.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Scheduled promotional activities in accordance with available inventory and staff resources.
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Consulted with product development teams to enhance products based on customer data.
  • Consistently exceeded quotas through penetration of new accounts.
  • Directed successful SEO and link-building campaign to increase website's credibility and drive traffic.
11/2011 to Current Business Operations Manager/Process Executive Hawk Importers, Inc. | City, STATE,
  • Spearheaded organizational development efforts, incorporating macro-level business process enhancements.
  • Led methodology development to outline basic process parameters for Order Process, and Sales operations.
  • Collaborated with Warehouse Managers to measure ongoing process performance, enacting changes based on historical data.
  • Oversaw change management duties during new business process onboarding, reducing productivity interruptions and producing up to 75% efficient results
  • Investigated basic issues and escalated more complicated concerns.
  • Engineered process modernization efforts to evaluate and replace legacy protocols with more efficient methods.
  • Directed training efforts among warehouse workers to increase proficiencies at Order Processing and Warehouse Inventory Management.
  • Coordinated multi-team process initialization, reducing all associated redundancies and dependencies.
  • Tracked and analyzed reports to determine needed improvements.
  • Developed and updated tracking spreadsheets using Microsoft Office Suite (Access Database)
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Developed innovative supply chain strategies and planning models, reducing lead times about 65%.
  • Decreased product defects 90% by implementing quality assurance guidelines.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
10/2007 to 10/2011 E-Commerce Manager | City, STATE,
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
  • Generated more than $75000 in monthly sales with successful marketing, sales and customer relations approaches.
  • Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
Expected in 10/2011 to to MBA | Project Management Keller Graduate School of Management, Long Beach, CA, GPA:
Expected in 11/2009 to to Bachelor of Science | Business Administration DeVry University, Long Beach, CA, GPA:
Expected in 10/2007 to to BBA | Commerce, Economics Mumbai University, Mumbai, GPA:

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Resume Overview

School Attended

  • Keller Graduate School of Management
  • DeVry University
  • Mumbai University

Job Titles Held:

  • Business Development Manager/Sales and Marketing Partner
  • Business Operations Manager/Process Executive
  • E-Commerce Manager


  • MBA
  • Bachelor of Science
  • BBA

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