Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Experienced in all phases of Manufacturing, Quality, Operations and Sales along the supply chain. Dynamic leader and team builder, motivating others towards success. Skilled at handling multiple tasks and projects simultaneously. Analytical decision maker with excellent problem-solving skills. Self-starter with strong communication and project management skills. Work well under deadlines and extreme pressure. Skilled in planning and execution activities. Able to rapidly learn new techniques and concepts. Recognized for ability to develop employees' professional growth and increase their productivity. Fluent in Spanish (native) and English Languages. More than 20 years in the manufacturing/operations/sales environment and twelve years of management experience support my summary of qualifications. Focused Manager with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. Focused Area Sales Manager offering over [Number] years of experience in relationship building, account retention and profit channel growth. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients. Proficient in [Software] and [Software]. Results-driven [Job Title] bringing demonstrated record of progressive growth and accomplishment in [Type] industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Goal-driven Sales Management professional bringing [Number]-year career history and proven track record of strategic business growth and product marketing. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement. Goal-focused business development management professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans. Accomplished [Job Title] bringing [Number]+ years of progressive career history leveraging industry and market trends to shape consultative approaches, customize valuable solutions and drive business growth. Seasoned in building key partnerships and customer relationships and employing competitive intelligence to capitalize on business opportunities. Accomplished Sales Manager offering [Number] years of experience leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Driven [Job Title] with over [Number] years' experience in organizational leadership. Highly skilled in [Area of Expertise], [Area of Expertise] and fostering relationships with key clients and stakeholders. Implemented proven leadership skills and guided teams towards success in the achievement of sales and revenue targets.

  • Budget
  • Continuous Improvement
  • Contracts
  • Cost reduction
  • CRM
  • Client
  • Database
  • Senior Management
  • Inventory
  • ISO9001
  • Layout
  • Materials
  • Meetings
  • Negotiation
  • Organizing
  • Organizational
  • Packaging
  • Presentations
  • Processes
  • Purchasing
  • Quality
  • Safety
  • Sales
  • Strategic
  • Technical assistance
  • Validation
  • Budgeting and P&L
  • Profit and revenue-generating strategies
  • Product and service management
  • Persuasive negotiations
12/2009 to 08/2020 Business Development Manager, Mexico Top Producer Sales Manager Cisco Systems, Inc. | Alpharetta, GA,
  • Responsible and accountable for the Juarez Operation site results.
  • Handle in-bound sales and held qualification conversations to prepare and deliver initial presentations to potential customers, generating leads to new business opportunities.
  • Acted as Program Manager for main International accounts with annual sales of over $30MM USD.
  • Developed program and system for cost reduction and product margin management.
  • Responsible for the management of multiple local and national projects via CRM.
  • Conducted quarterly S&OP meetings with Regional teams and implemented Sales plans based on aligned business objectives.
  • Five years in a row.
  • Maintained and expanded (22%) company client database within our assigned territory.
  • Support the Border sales team on current and new projects working with central purchasing on a Supplier Development Program (SDM) for National Accounts.
  • Responsible for the evaluation of potential local and external subcontractors for current and future projects.
  • Assessed new packaging processes to ensure product quality, complies and conforms to environmental and sustainability Customer requirements.
  • Direct Negotiation with Account Managers on strategic inventory and equipment agreements.
  • Analyzed and track trends from Customer requirements to improve manufacturing and process capabilities based on established quality metrics (KPIs).
  • Coordinate quarterly management review meetings to ensure established metrics are implemented and followed accordingly to Company goals.
12/2004 to 12/2008 CI Quality & EHS Manager Welocalize | Irvine, CA,
  • Lead efforts to meet quality, schedule compliance, inventory, waste reduction, safety, and housekeeping as part of Company goals.
  • Established Quality Performance metrics (QOS) and provided regular measurable reports to Senior Management.
  • Maintain the corrective and preventive action system to ensure actions are complete, implemented and effective.
  • Responsible to ensure compliance to Company, regulatory VPP OSHA and ISO9001:2008 requirements.
  • Led the ISO9001:2008 certification process and OSHA VPP “Star” program status since 2007.
  • Received recognition form OSHA on achieving “Star among Stars” program status from 2008 to 2010.
  • Member of Corporate Kaizen (Continuous Improvement) team for training and holding events, supporting six (6) other facilities within the Group to reduce operational costs, and standardize practices.
  • Implemented over $450K in cost savings by restructuring warehouse layout and production processes.
12/2001 to 12/2003 Operations Manager Juarez, MX | City, STATE,
  • Accountable for overseeing the associates, systems, and all equipment necessary to meet the business needs and objectives, including, safety, cost, quality, equipment reliability, and organizational/individual development for both facilities.
  • Responsible for labor budget with annual reduction adjustments over 18% in three years.
  • Proposed and Implemented activities to reduce overall waste and increase productivity by reducing raw material inventory levels from 60 to 46 days in-house and re-defining process layout by 22% in 6 months.
  • Improved Overall Equipment Effectiveness (OEE) by 16% by reducing set-up changes and implementation of direct link at on-site preventive maintenance program.
12/1999 to 12/2001 Operations - Quality Manager Quality Industrial Services, Inc | City, STATE,
  • Direct and coordinated the day-to-day manufacturing operations for a large group of employees.
  • Increased productivity 22% by re-organizing the production and materials departments.
  • Negotiated new contracts based on long-term projections and customer requirements, with over $10M in revenue.
  • Conducted formal product/service presentations to customers, and provided timely follow-up on leads.
  • Implemented and maintained the Quality System based on QS-9000 requirements.
  • Lead production launching team for a brake assembly project for Ford of Mexico.
Education and Training
Expected in 1995 Master | Business Administration UACH, , GPA:
Expected in 1989 Bachelor | Industrial Chemical Engineering , Facultad, UACH GPA:
Activities and Honors

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