LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.

Skills
  • Sale expertise
  • Relationship building and rapport
  • Cold calling
  • Product and service sales
  • Public Notary
  • Spanish speaking
  • Knowledge of FHA, CONV and VA Loans and CALHFA loans
  • Calyx Point
  • Docs Magic
  • Run DU
  • Prospect targeting
  • Business development and planning
  • Systems and software programs
  • Recruiting
  • Detail-oriented
  • 45 WPM typing speed
  • Encompass
  • Byte
  • Optimal Blue
  • Application preparation
Work History
04/2019 to Current Business Development Manager /Loan Officer Assistant Glacier Bancorp | Prescott, AZ,
  • Reach out to potential customers via telephone, email and in-person inquiries
  • Organize marketing projects and sponsorship events
  • Entrusted to support 3 high-producing Mortgage Loan Officers with ensuring quality, completeness and accuracy of all new loan applications
  • Organized and administered Loan Officer in group presentations to educate public of new loan programs
  • Designed flyers and marketed business via Social Networks, Emails and Bulk-Mailing
  • Met with applicants to obtain information, needed documents for loan application and answer questions about process
  • Review loan application to verify that application data was completed and meet establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment
  • Assist with pricing and rate locks
  • Responsible for managing pipeline for all originated loans by closing and completing required management reports
  • Obtain and process all necessary industry approvals-FHA, CONV and VA
  • Pull credit reports, run automated underwriting such as DU/LP and entering information into Encompass
  • Follow up on outstanding items reflected on conditions report provided by underwriter
  • Track, review and ensure accurate completion of appraisal, preliminary title reports and homeowners insurance
  • Advise client with debt solutions, working step by step to ensure productive results
  • Notarize loan documents when needed
08/2016 to 02/2019 Loan Document Specialist Bank Of Hawaii | Princeville, HI,
  • Prepared loan documents for all different types of loans, ensuring that all procedures are carried out effectively and within given deadline
  • Processed advances and disbursements and involved in preparation of payoff letters
  • Ordered and reviewed homeowners insurance
  • Calculated taxes and confirmed tax amount for out of State loans
  • Obtained, ordered, and analyzed all pertinent documentation and carried out verification of moderate to complex loan transactions
  • Prepared and sent out Closing Disclosures
  • Obtained all missing information and evaluate all documents for accuracy and assist eliminate all fraud and resolve all discrepancies
  • Verified lock and approval information for all loan programs and investors
  • Reviewed title policy, appraisal and escrow instructions for correct property addresses, vesting and legal description
  • Remain current on and adhere to all regulatory requirements and training
  • Performed all duties assigned
  • Reviewed and validated details of loan applications and closing documentation
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
12/2014 to 07/2016 Collector II Wells Fargo Funds Management LLC | City, STATE,
  • Used scripted conversation prompts to convey current account information and obtain payments
  • Evaluated, researched and resolved discrepancies
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
  • Managed discharge and sale of default property
  • Worked in call center environment handling manual and automatically dialed outbound calls
  • Reviewed accounts for compliance with repayment agreements
  • Contacted customers to discuss payment schedules and set up or immediately process payments
01/2002 to 02/2014 Jr. Loan Processor National One Mortgage Corp. | City, STATE,
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories
  • Consulted with outside vendors to identify and resolve loan closing issues
  • Set up, stored and updated customer files, department records and regulatory paperwork
  • Assisted Escrow Officer prepare escrow instructions, order payoffs and banking when needed
Education
Expected in 1999 High School Diploma | John W. North High School, Riverside, CA GPA:
  • Member of Education and Human Services Academy
  • Graduated with 3.25 GPA
  • Dean's List 2nd Semester - 1999

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • John W. North High School

Job Titles Held:

  • Business Development Manager /Loan Officer Assistant
  • Loan Document Specialist
  • Collector II
  • Jr. Loan Processor

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: