business development manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Advanced healthcare knowledge yet bet on interpersonal skills seeking challenge in sales. Surpassing all quotas with a strong ability to create and maintain relationships in a fast-paced environment, a new professional niche emerged. Offering value to any organization in need of a goal-focused and driven individual to exceed revenue objectives and drive business growth. Excellent networking and lead development skills. Dedicated to providing innovative, effective business plans. Talented at strategically pursuing new business opportunities and capitalizing on emerging market trends. Exceptional business acumen and history achieving remarkable channel growth with results-oriented approaches. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Education and Training
Master of Science: Healthcare Services Administration, Expected in 05/2020
University of Kansas Medical Center - Kansas City, KS,
Status -
  • Jayhawk Healthcare Administrators Working in Kansas Student Government: Outreach Officer
  • KUMC Regional Case Competition Finalist: Controlling the Opioid Crisis in Rural Kansas
  • Completed NCURA Departmental Research Administration Workshop 2021
Bachelor of Science: Biology, Expected in 05/2018
Kansas State University - Manhattan, KS,
Status -
  • 2014-2018: Golden Key Honor Roll
  • 2014-2018: Member of Tri Delta Sorority, Outreach Officer
  • 2017-2018: Student Teacher, Biochemistry
Business Development Manager, 08/2022 - Current
Optics 1 Bedford, NH,
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Participated in industry and trade organizations to build industry and customer alliances.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Facilitated and managed business development plan based on market and industry research.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Led programs to solve strategic growth questions for business.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Gained market share in new sales performance through aggressive team training.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.
  • Contacted and engaged with business decision-makers to build relationships and secure new accounts.
  • Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Sales Closer, 01/2023 - Current
Massachusetts Institute Of Technology Boston, MA,
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Created successful strategies to develop and expand customer sales.
  • Adhered to company initiatives and achieved established goals.
  • Fostered relationships with customers to expand customer base and retain business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Demonstrated product features to align with customer needs.
  • Produced sales documents, finalized deals and filed records.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Collaborated with new customers to give details about company offerings.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Educated clients on product benefits and provided demonstrations.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales.
  • Exceeded sales quotas using consultative sales talents and effectively explaining programs and services to generate interest.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Improved financial effectiveness by informing and advising board members of current trends, issues and activities.
  • Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
Administrative Officer, 05/2019 - 11/2022
University Of Kansas Medical Center City, STATE,
  • Promoted within 6 months and Awarded Employee of the Year 2021.
  • Executed strong leadership tactics as Lead Chair of Employee Satisfaction Committee, Social Committee, Strategic Planning Committee and Continuing Education for Clinical Administrators.
  • Demonstrated ability to communicate complex clinical and product information engaging stakeholders, physicians, and medical administration.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Maintained accurate department and participant/patient records.
  • Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Directed and oversaw office personnel activities.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Gained market share in new sales performance through aggressive team training.
  • Built stakeholder and medical professional confidence by actively listening to needs and concerns and providing appropriate solutions.
  • Maintained long-term, profitable relationships with key stakeholders through problem solving, issue resolution and recommendation of new products and services.
  • Prepared clinical trial and organizational budgets and approved budget expenditures.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Developed and significantly grew assigned territory by 50% within first year.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Built enrollment forecasts and schedules to reflect desired productivity targets.
  • Created financial models to assess opportunities.
  • Informed investment decisions by analyzing financial information to forecast business, industry or economic conditions.
  • Generated financial reports to garner forecasting, trending and narrative results analysis for management.
  • Worked cross-functionally with internal departments to align and validate data inputs.
  • Communicated effectively to maintain client satisfaction and loyalty.
  • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers.
  • Implemented and developed strategic business plans.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
  • Strong Interpersonal & Social Skills
  • Self-Driven and Resourceful
  • Competitive Nature
  • Networking Expert
  • Client Acquisition
  • Strategy Development
  • Process Implementation
  • Profitability Strategies
  • Excellent Verbal & Written Communication
  • Value Selling
  • Wealth Management Portfolios
  • De-escalation Techniques
  • Portfolio Growth
  • Persuasive Communication
  • Salesforce Development
  • Business Development
  • Market Research & Analysis
  • Customer Needs Analysis
  • Data Analysis
  • Performance Evaluations
  • Product & Service Knowledge
  • Relationship Building
  • Strategic Planning
  • Critical Thinking
  • Organizational Goal Development
  • Utilization Management
  • Prospecting Skills
  • Promotional Planning
  • Account Management
  • Negotiation Tactics
  • Team Member Motivation
  • Attention to Detail
  • Customer Service
  • Delivery Management
  • Conflict Resolution
  • Business Trends Monitoring
  • Customer Retention
  • Relationship Building and Management
  • Client Service-Driven
  • Problem-Solving Aptitude
  • Sales Quota Management
  • Product & Service Promotion
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Active Listening
  • Training & Development
  • Prepared & Poised
  • Company Representation
  • Data Confidentiality

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Resume Overview

School Attended

  • University of Kansas Medical Center
  • Kansas State University

Job Titles Held:

  • Business Development Manager
  • Sales Closer
  • Administrative Officer


  • Master of Science
  • Bachelor of Science

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