Business Development Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Strategic-thinking Business Development professional with [Number] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and persuasively introducing products. Well-versed in educating clients, implementing pricing strategies and driving territory development.

  • Investment valuation analysis
  • P&L account analysis
  • Auditing
  • Project Management
  • Reporting
  • Budget Planning
  • Retail management
  • Budgets forecasting and tracking
  • Microsoft Power BI reporting
  • SAP
  • Business Management
  • Business planning
  • Business strategy
  • Contract management
  • Team Management
  • Customer Service
  • Feasibility studies
  • Financial analysis
  • Forecasting
  • Investment Analysis
  • Microsoft Office Suite
  • Market and competitive analysis
  • Cost management
  • Training and mentoring
  • Sales tracking
  • Sales and market development
  • Contract negotiation expertise
  • Account development
  • Revenue development
  • Performance goals
  • Consultative and relationship selling
  • Business Analytics
  • Financial records analysis
  • Sales territory growth
  • Recruiting and hiring
  • Compelling leadership skills
  • Profit and revenue-generating strategies
  • BOSS simulation strategy
12/2018 to Current Business Development Manager Alto Pharmacy | Dallas, TX,
  • Rendez Vous Café & Bakery.
  • Lead planning internally to ensure appropriate trade, volume & profit deliverables are met.
  • Extracting, combining and summarizing data to analyze the financial impact of new products, categories, operations development and geographical expansion.
  • Development of reporting system by adding more in-depth meaningful analysis and visual presentations through Microsoft Power BI.
  • Collaborate with the CEO and cross functional teams on sales goals, planning and forecasting.
  • Creating creative marketing campaigns to engage with customers in an effort to drive sales and store traffic.
  • Enhancing product level economics through profit margins to analyze customer acquisition costs.
  • Creating customers’ and suppliers’ database to help the business expand.
  • Collaboration with functional areas including accounting, strategy, marketing and retail.
  • Manage digital platforms including: Website, Google My Business, Instagram and Facebook.
  • Build and grow commercial relationships to increase revenue stream.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Captured new market share by optimizing business strategies and launching products to diversify offerings.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Enhanced sales volume [Number]% by offering skilled support to both new and inactive customers.
  • Compiled and submitted monthly and yearly [Type] reports.
  • Identified business development opportunities and implemented effective strategy for client acquisition.
  • Collaborated with [Job title] to forecast optimal strategy based on sales and product profitability.
  • Developed and maintained productive relationships with distributors of [Type] and [Type] products.
  • Hired talented, trainable team members and drove new business strategues to grow revenues from $[Amount] to $[Amount].
  • Set up and negotiated contracts with customers and closed [Number] deals per month.
09/2016 to 05/2018 Market Development Executive Change Healthcare | Glassport, PA,
  • Focused on the production of feasibility studies into new business routes.
  • Observed the financial performance of existing dealer network and taking remedial action in conjunction with the scheduling section.
  • Network planning and facility set-up according CI standards for service and sales departments.
  • Accurately generate meaningful business reports for management and C-suite from a complex data sets extracted from SAP for business reviews.
  • Executed site visits across network dealerships to oversee services campaigns, performance monitoring and development, and auditing.
  • Managed network development process from dealership selection and facility set-up to performance monitoring, improvement, and contract management.
  • Generated reports across North Africa region including sales, customer satisfaction index, competitive brand analysis, financial trends, and standard operations procedures across sales and marketing.
  • Prepared monthly presentations for dealerships to review network development, renovation status, operation development, regional customer satisfaction, and overall performance.
  • Managed budgets for renovations and automotive sector investments.
  • Located and proposed potential business deals by contacting potential partners, discovering and exploring opportunities.
  • Reviewed potential dealerships P&L accounts, prior investments and business strategy to make informed decisions on dealer partnerships.
  • Contract and MOU’s management.
  • Improved profitability and developed pipeline while utilizing multiple marketing and distribution channels and sales strategies.
  • Designed new branding and marketing materials for [Type] clients to capture new business and attain revenue goals.
  • Completed analytical research and prepared reports to strengthen marketing and sales strategies.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Leveraged industry trends and competitive analysis to improve marketing campaign performance.
  • Grew [Type] business sales by [Number]% in [Timeframe].
  • Worked with [Job title]s and [Job title]s to coordinate marketing activities focused on successful promotion of [Product or Service].
  • Reduced process lags by managing employees and administering training on best practices to ensure optimal productivity.
  • Directed and launched [Number] product additions for new market expansion, driving incremental sales volume.
  • Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
  • Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Collaborated with [Job title] to forecast optimal strategy based on sales and product profitability.
  • Partnered with sales representatives during customer consultations to build agency and customer relations.
  • Directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with [Type] customers.
  • Boosted new product introductions ROI to [Number]% while maintaining [Number]% operating profit margin.
  • Developed, maintained and deepened strategic partnerships with agencies, vendors and [Industry] leaders.
12/2015 to 08/2016 Service Operations Specialist Autonation, Inc. | Santa Clara, CA,
  • Managed After Sales sub dealers’ operations across brands.
  • Ensured the understanding, application, and adherence of all ASO’s under own supervision to MAC (Mansour Group International) aftersales KPIs, and applied related policies & procedures.
  • Supported ASO operational teams to understand & digest the nature of the automotive business.
  • Acted as first line support (Business planning, Operations development).
  • Monitored dealership service parts inventory to track profitability.
  • Created KPI’s targets and making informed decision based on trend analysis.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Recommended process and systems improvements such as changes to [Type] operations.
  • Determined [Business Name] objectives by observing consumers, collecting feedback surveys and then analyzing information.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Tracked outgoing and incoming money of [Business Name] and assisted in quality control management duties.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Streamlined operations and slashed costs to save $[Amount]+ while eliminating necessity of external vendors.
  • Created and updated [Type] spreadsheets detailing latest information regarding [Program].
  • Collaborated with others to discuss new [Type] opportunities.
  • Delivered [product or service] to customer locations on time.
10/2014 to 04/2015 Service Advisor Ciocca Dealerships | Muncy, PA,
  • The service adviser’s most important duty is customer service.
  • He advises consumers at auto dealerships or car repair facilities about the need for regular maintenance.
  • He listens to their concerns and their requirements, then prepares orders that describe the problem, the potential fixes needed, the time it takes to complete the repair and the estimated cost, broken down by labor and parts.
  • Mechanical skills: I must be able to diagnose problems based on what the customer initially tells me and by asking the right questions.
  • I then visually inspect the area of concern for additional clues before conveying this information accurately to mechanics, who can locate the problem and apply the correct fix.
  • When mechanics are done, advisers must be able to translate complex automotive terms and procedures into something that consumers can understand.
  • They must explain how repairs were made and justify the consumer’s cost.
Education and Training
Expected in 08/2020 MBA | Business Adminstration Concordia University Irvine, Irvine, CA GPA:
Expected in 07/2014 Bachelor of Science | Mechanical Engineering Arab Academy For Science And Technology, Alexandria, EG, GPA:
Activities and Honors
English (Excellent), Arabic (Fluent)
  • [Area of expertise] License - [Year]

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Resume Overview

School Attended
  • Concordia University Irvine
  • Arab Academy For Science And Technology
Job Titles Held:
  • Business Development Manager
  • Market Development Executive
  • Service Operations Specialist
  • Service Advisor
  • MBA
  • Bachelor of Science

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