- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Seeking a challenging position with room for growth and development for the mutual benefit of myself and my employer.
- Forecasting ability Goals and performance
- Vendor management
- New and Used Automobile Sales
- Automotive presentations
- Business development and planning
- Procurement, Negotiation, Contracts, Purchasing
- Warehousing and warehouse equipment
- Inventory levels
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- Logistics
- Market trends
- Multi-tasking
- Order management
- Relationship building
- Sales Reporting
- Territory Management
- Systems and software programs
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Area Sales Manager, 06/2019 to 02/2021
Homeserve Usa – Norwalk, CT,
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Completed orders through TRACs system and organized product deliveries to meet customer timetables.
- Boosted sales by conferring with customers to evaluate Menu and Center of Plate requirements and recommend best-fit company offerings.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
- Educated customers on promotions to enhance sales.
- Increased sales by 15% over 12 months by offering consultation on products and services and applying customer service and upselling techniques.
Business Development Manager, 06/2008 to 10/2018
Appcast – New York City, NY,
- Started as New and Used Automobile Salesman
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Worked with existing customers to increase purchases of products and services.
- Created reports and presentations detailing business development activities.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Managed team of Internet Managers.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Negotiated, prepared and signed contracts with automotive vendors.
- Hiring and recruiting for all positions at all location.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Kept meticulous customer notes in CRM
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Resolved customer concerns in timely manner and to complete satisfaction.
- Negotiated vehicle prices and secure financing for customers.
- Exceeded sales quotas by 17% or more.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Service Manager, 05/2017 to 02/2018
Digital Networks Group – New York, NY,
- Met with customers to discuss service needs and offer available solutions.
- Developed written plans and obtained customer consent to proceed.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Set and administered department budgets for expenditures, materials and labor.
- Performed ongoing supplier evaluations to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency.
- Maintained organized, safe and clean service facility to keep productivity high and maximize customer satisfaction.
- Performed monthly reconciliation of open purchasing orders.
- Achieved 18% increase in productivity in fixed operations, parts and service department.
Materials Specialist, 12/1989 to 09/2004
Aqua America, Inc. – Avon, IN,
- This Multi-tasking position entailed many different duties under job description and included but not limited to the following.
- Forecast, plan and procurement of critical medical equipment parts with purchase budget of approximately 2 million monthly while maintaining minimal inventory levels nation wide.
- Set up and trained other buyers in "Win-Win" negotiation and Just In Time "JIT" programs and implemented its use corporate wide.
- Planning and forecasting for proper stocking levels for parts in locations to be most beneficial for optimal shipping time.
- Additional responsibilities of part number identification for field service repair technicians and customers along with order processing.
- Shipping logistics for same day delivery which includes contacting of various freight forwarders for fastest possible same day delivery to keep "Down Time"as minimal as possible.
- Also performed these duties along with safely pack and prepare parts for "On Call" after hour services.
- Manage annual and monthly "Physical Inventories" at Parts Bank location coast to coast.
Warehouse Manager, 08/1986 to 10/1989
Faurecia Interior Systems – Saline, MI,
- While employed here I was warehouse manager, purchasing manager and sales person.
- Ensured all warehouse personnel were properly trained and certified on equipment, including forklift's and pallet movers.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
: Business Management, Expected in
Cypress JC - Cypress, CA
GPA:
Certificate in Electronics Engineering: Electronics Engineering, Expected in 1985
Practical Technical School - Anaheim, CA
GPA:
- Created and started a BDC department for a dealership that did not have one.
- Created tracking program, resulting in an additional 45-50 sales per month.
- Designed and executed a training program for company internet sales team, increasing employee productivity and product knowledge.
- As materials specialist, helped in the implementation of the BPCS module for the planning and purchasing of medical parts.
- Trained in procurement by MRP / MRO.
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