Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seeking a challenging position with room for growth and development for the mutual benefit of myself and my employer.

  • Forecasting ability Goals and performance
  • Vendor management
  • New and Used Automobile Sales
  • Automotive presentations
  • Business development and planning
  • Procurement, Negotiation, Contracts, Purchasing
  • Warehousing and warehouse equipment
  • Inventory levels
  • Logistics
  • Market trends
  • Multi-tasking
  • Order management
  • Relationship building
  • Sales Reporting
  • Territory Management
  • Systems and software programs
Work History
Area Sales Manager, 06/2019 to 02/2021
Homeserve UsaNorwalk, CT,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders through TRACs system and organized product deliveries to meet customer timetables.
  • Boosted sales by conferring with customers to evaluate Menu and Center of Plate requirements and recommend best-fit company offerings.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Educated customers on promotions to enhance sales.
  • Increased sales by 15% over 12 months by offering consultation on products and services and applying customer service and upselling techniques.
Business Development Manager, 06/2008 to 10/2018
AppcastNew York City, NY,
  • Started as New and Used Automobile Salesman
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Worked with existing customers to increase purchases of products and services.
  • Created reports and presentations detailing business development activities.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Managed team of Internet Managers.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Negotiated, prepared and signed contracts with automotive vendors.
  • Hiring and recruiting for all positions at all location.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Kept meticulous customer notes in CRM
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Completed sales contracts, purchase documentation, registration paperwork and dealership records.
  • Resolved customer concerns in timely manner and to complete satisfaction.
  • Negotiated vehicle prices and secure financing for customers.
  • Exceeded sales quotas by 17% or more.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Service Manager, 05/2017 to 02/2018
Digital Networks GroupNew York, NY,
  • Met with customers to discuss service needs and offer available solutions.
  • Developed written plans and obtained customer consent to proceed.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Set and administered department budgets for expenditures, materials and labor.
  • Performed ongoing supplier evaluations to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency.
  • Maintained organized, safe and clean service facility to keep productivity high and maximize customer satisfaction.
  • Performed monthly reconciliation of open purchasing orders.
  • Achieved 18% increase in productivity in fixed operations, parts and service department.
Materials Specialist, 12/1989 to 09/2004
Aqua America, Inc.Avon, IN,
  • This Multi-tasking position entailed many different duties under job description and included but not limited to the following.
  • Forecast, plan and procurement of critical medical equipment parts with purchase budget of approximately 2 million monthly while maintaining minimal inventory levels nation wide.
  • Set up and trained other buyers in "Win-Win" negotiation and Just In Time "JIT" programs and implemented its use corporate wide.
  • Planning and forecasting for proper stocking levels for parts in locations to be most beneficial for optimal shipping time.
  • Additional responsibilities of part number identification for field service repair technicians and customers along with order processing.
  • Shipping logistics for same day delivery which includes contacting of various freight forwarders for fastest possible same day delivery to keep "Down Time"as minimal as possible.
  • Also performed these duties along with safely pack and prepare parts for "On Call" after hour services.
  • Manage annual and monthly "Physical Inventories" at Parts Bank location coast to coast.
Warehouse Manager, 08/1986 to 10/1989
Faurecia Interior SystemsSaline, MI,
  • While employed here I was warehouse manager, purchasing manager and sales person.
  • Ensured all warehouse personnel were properly trained and certified on equipment, including forklift's and pallet movers.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
: Business Management, Expected in
Cypress JC - Cypress, CA
Certificate in Electronics Engineering: Electronics Engineering, Expected in 1985
Practical Technical School - Anaheim, CA
  • Created and started a BDC department for a dealership that did not have one.
  • Created tracking program, resulting in an additional 45-50 sales per month.
  • Designed and executed a training program for company internet sales team, increasing employee productivity and product knowledge.
  • As materials specialist, helped in the implementation of the BPCS module for the planning and purchasing of medical parts.
  • Trained in procurement by MRP / MRO.

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School Attended

  • Cypress JC
  • Practical Technical School

Job Titles Held:

  • Area Sales Manager
  • Business Development Manager
  • Service Manager
  • Materials Specialist
  • Warehouse Manager


  • Certificate in Electronics Engineering

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