business development manager resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Business Development Manager skilled in growing sales, people friendly. I have great communication skills. Strategically-minded in capturing new business and leveraging dynamic marketing opportunities. I also have experience in contract negotiation. I am goal-oriented. I have experience in cold calls. I am knowledgeable in meeting the customers needs and solving any problems that may arise.

  • Operational Records Review
  • Budgeting and Expenditures
  • Verbal and Written Communication
  • Customer Trend Analysis
  • Customer Complaint Resolution
  • Relationship Building
  • Detail-Oriented
  • Decision Making
  • Sales Records Management
  • Sales Projections
  • Problem Solving
  • Product and Service Promotion
  • Networking Events
  • Time Management
  • Customer Service
  • Client Base Retention
  • Marketing Strategy Development
  • Customer Billing
  • Direct Sales
  • Cold Calling
Work History
Business Development Manager, 06/2021 to 01/2022
Brunswick Corp.Vonore, TN,
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Worked with existing customers to increase purchases of products and services.
  • Created reports and presentations detailing business development activities.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
Heavy Equipment Mechanic, 10/2020 to 06/2021
Accent Controls, IncCoronado, CA,
  • Performed routine and preventive maintenance on dozers, haul trucks, excavators and other heavy equipment.
  • Replaced defective wiring systems, hydraulics and braking systems to return machines to service.
  • Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Read and understood technical drawings, schematics and manuals in order to make accurate updates.
  • Removed worn or faulty components for replacement or repair.
  • Diagnosed Transmissions, Engines and radiator issues using knowledge, manual testing and computer-aided tools.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used coordination and planning skills to achieve results according to schedule.
Juvenile Detective, 10/2012 to 10/2019
Corporation Service CoGaithersburg, MD,
  • Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Conducted personal, property and event surveillance.
  • Reviewed detective case reports for accuracy, integrity and completeness.
  • Collected witness statements and identified persons of interests.
  • Followed chain of custody mandates to send individual items off for laboratory analysis and DNA testing.
  • Thoroughly investigated criminal acts and conspiracies.
  • Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
  • Obtained and served search warrants related to ongoing cases.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.
Customer Service Associate, 03/2008 to 08/2011
CVS PharmacyCity, STATE,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Executes excellent sales floor merchandising and selling.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Informed customers about special promotions and provided detailed information for various products.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
Certificate : Basic Law Enforcement College , Expected in 12/2011 to Robeson Community College - Lumberton, NC
High School Diploma: , Expected in 06/2009 to Lumberton Senior High School - Lumberton, NC

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Resume Overview

School Attended

  • Robeson Community College
  • Lumberton Senior High School

Job Titles Held:

  • Business Development Manager
  • Heavy Equipment Mechanic
  • Juvenile Detective
  • Customer Service Associate


  • Certificate
  • High School Diploma

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