business development manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Strategic brand management professional bringing 5 years experience in leveraging industry and market trend knowledge to develop consultative approaches. Highly skilled in creating customized business solutions to drive growth. Proven history of successfully building key partnerships and customer rapport. Excellent background in problem-solving and technical support.

  • Microsoft Office Suite
  • Budgets
  • Conflict Resolution
  • Cost Reduction
  • Client
  • Customer Service
  • Financial
  • Financial statements
  • Human resources
  • Team Building
  • Meetings
  • Microsoft Office Suite
  • Negotiations
  • Conflict Resolution
  • Procedure Development
  • Sales
  • Training programs
  • Vendor management
  • Quality control
  • Staff Management
  • Goals and performance
  • Performance metrics
  • Market understanding
  • Operations
  • Revenue Generation
  • Database Management
  • Account management
Work History
Business Development Manager, 03/2019 to Current
EdmentumWichita, KS,
  • Identify and pursue valuable business opportunities and industry trends to generate new company revenue and improve bottom line profit.
  • Meet with Executives and Directors of companies regarding traveling budgets to develop corporate rental accounts.
  • Exceeded 2019 Yearly target by $1.4 million in car & truck sales nationwide, generating $17 million for the company.
  • Spearheaded initiative and implemented a rollout for new interface for East Coast locations to facilitate ease of use and generate more business.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Consistently exceeded quotas through penetration of new accounts.
  • Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
  • Participated and actively engaged in strategy meetings with other shareholders.
  • Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
  • Negotiated, prepared and signed contracts with clients.
  • Helped incorporate product changes to drive customer engagement and firm profits.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Worked with existing customers to increase purchases of products and services.
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
  • Represented company and promoted products at conferences and trade association meetings.
Senior Operations Manager, 03/2017 to 03/2019
Db SchenkerAustin, TX,
  • Managed operations and over 100 staff in 18 locations across New York City
  • Surpassed district goal of $42 million revenue, achieving $51 million.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Operations Manager, 06/2015 to 02/2017
Booz Allen Hamilton Inc.Bremerton, WA,
  • Review financial statements, sales or activity reports, or other performance data measures, identifying opportunities for cost reduction or program improvement.
  • Direct and coordinate activities of employees concerning customer service, client satisfaction, production, pricing, and sales.
  • Conduct monthly staff meetings to convey information and receive feedback, prepare staff work schedules, assign specific duties, and continuously provide and lead updated training programs.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
Master of Arts: Mass Communications and Public Speaking, Expected in to West Virginia University - ,
Bachelor of Arts: , Expected in to West Virginia University - Morgantown, WV

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Resume Overview

School Attended

  • West Virginia University
  • West Virginia University

Job Titles Held:

  • Business Development Manager
  • Senior Operations Manager
  • Operations Manager


  • Master of Arts
  • Bachelor of Arts

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