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Business Development Manager Resume Example

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BUSINESS DEVELOPMENT MANAGER
Professional Summary

As a trusted and accomplished professional with 14 + combined years as a strategic Sales Executive and Planning Consultant, I have brought new concepts and innovative IT technology solutions to clients to help overcome business challenges. Through a consultative approach and strong knowledge of telecom infrastructure and other relevant emerging technologies, achieved positive business outcomes by helping businesses streamline processes, increase productivity, scalability and security. Whether engaging with new accounts or growing existing accounts, continuously develop strategic relationships, negotiate and close sales while providing groundbreaking services and solutions to drive their business forward. Detail oriented and resourceful in completing projects and/or sales goals with the ability to multi-task through effective time management skills. Experienced in working closely with government agencies and private sector, holding a deep understanding of complex government agencies and processes.

Skills
  • Sales Manager
  • Consulting Strategist
  • Contracts Specialty
  • Knowledgeable in FCC Telecom Federal Law
  • Negotiation
  • Customer Service & Delivery
  • Territory management
  • Relationship building and management
  • Account management
  • Team leadership
  • Key decision making
  • Strategic planning & research
  • Networking strength
  • Goals and performance
  • Forecasting ability
  • Microsoft Word, Excel, PowerPoint, QuickBooks Pro, Outlook and G Suite
  • Netsuite CRM
  • Salesforce
Work History
Business Development Manager, 02/2019 to Current
Milestone Technologies – Fremont, CA
  • Deliver turn-key service offerings in Data Center and IT Office support for relocations, deployments and migrations in existing accounts and new accounts in the high-tech segment.
  • Guide new and existing clients through every step of the sales process, including: initial discovery call/meetings, use cases, partnership proposal, contract negotiation, and introducing consultants and other staff into the process as needed.
  • Identify the scope of work to prepare cost effective proposals and contracts to negotiate the terms and conditions across the stakeholders and leadership, both internal and external.
  • Effective and communicative liaison between clients, engineering teams and support/services team.
  • Collaborate with Operations Department as a key strategist to improve customer service delivery and retain client relationships and accounts.
  • Engage with C-level stakeholders to ensure Milestone is creating value for clients to develop and deliver consistent messaging around Milestone's industry differentiation.
  • Maintain accurate and up-to-date forecast numbers to be tracked in Oracle NetSuite CRM to communicate efficiently in weekly forecast meeting with.
Government Account Manager, Wireless IOT, 10/2016 to 02/2019
Verizon Wireless – Folsom, CA
  • Government Account Manager, Wireless and IOT:.
  • Strategically identified and grew existing State/Local/Federal government and non-profit agency accounts.
  • Through a consultative solutions-based selling, analyzed customer needs, identified gaps and customized wireless/voice/data products and services to provide a measurable impact to their organization.
  • Facilitated the implementation of new Corporate Profile's for State/Local entities and any necessary updates for Funding Document PO's for Federal customers prior to expiration date.
  • Provided quotes/proposals for State/Local and Federal agency accounts and facilitated response to E-rate Request for Proposals within specific timeframe.
  • Sought out new growth opportunities and generate new sales leads.
  • Effectively utilized and managed sales pipeline and activity within sales management tool, Salesforce.
  • Highly proactive and independent in understanding the technical and business challenges within an organization to prioritize complex projects in achieving targeted, measured business goals and key objectives.
  • Valued for winning attitude and ability to establish rapport and credibility with both client decision makers and internal stakeholders.
  • Experience in acting as a liaison between upper management/stakeholder's across domain architects and engineering team leads.
  • Recognized as one of the top 10 performers in the IOT and Machine to Machine sales quota metrics by meeting and exceeding quota on a consistent basis throughout 2017/2018 leveraging strategic networking with Verizon Preferred Partners.
  • Supported and coached other team players to help drive goals and results to meet quarterly quota.
Assistant Planner, 02/2014 to 09/2016
Complete Wireless Consulting – Sacramento, CA
  • Assisted and facilitated with the Site Acquisition and Planning team through the zoning process and land use planning entitlements throughout west coast.
  • Helped troubleshoot and communicate between vendor and local jurisdictions throughout west coast states through the complex layers of Telecommunication Federal law and local ordinances to obtain planning approval.
  • Prepared, facilitated, compiled and submitted all required application materials for the zoning application process within a specific timeline.
  • Obtained approvals from several Community Advisory and Design Review Committees throughout Sacramento county and Bay Area cities and counties.
  • Prepared and facilitated in Outreach Meetings to educate communities regarding radio frequency emissions, and coverage and capacity for the need of telecommunication facilities.
  • Proactively facilitated with team to accomplish the forecasted dates of all the zoning and leasing milestones.
  • Served as a catalyst between team members, outsourced vendors and specific corporate entities at Verizon Wireless.
Office Administrator, 01/2004 to 12/2011
ZMC Consulting Inc – Shingle Springs, CA
  • Handled all aspects of office management for a land-use planning and consulting firm specializing in the entitlement process for planning and building permit services.
  • Facilitated and managed team in the preparation, compilation and submittal of all required application materials in the zoning application process for various projects within a specific timeline.
  • Organized and assisted in the planning-application process for special case commercial and industrial projects involving tough zoning related issues.
  • Obtained approvals from various jurisdictions Community Advisory and Design Review Committees.
Education
Bachelor of Communications: 1994
Deans Honor List.
B.ACalifornia State University - Sacramento, Ca
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Resume Overview

Companies Worked For:

  • Milestone Technologies
  • Verizon Wireless
  • Complete Wireless Consulting
  • ZMC Consulting Inc

School Attended

  • California State University

Job Titles Held:

  • Business Development Manager
  • Government Account Manager, Wireless IOT
  • Assistant Planner
  • Office Administrator

Degrees

  • Bachelor of Communications : 1994
    B.A

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