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Business Development Manager Resume Example

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BUSINESS DEVELOPMENT MANAGER
Professional Summary

Accomplished Supervisor able to drive success and directs high-producing teams while developing high levels of employee loyalty. Experienced in using cost-reduction methods and streamlining production processes. Focused on meeting customer's expectations and achieving company goals. Enthusiastic Supervisor with a year and counting of experience in supervising staff in Hectic settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Work History
AfterDark Esports. Naples, FloridaBusiness Development Manager | 01/2019 - Current
  • Implemented marketing strategies for stand-alone, fully integrated Afterdark's company providing solutions to meet demands of the growing Esports industry.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Worked with existing customers to increase purchases of products and services.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Jumpin Jamboree. Hialeah, FloridaRetail Sales Associate | 01/2020 - 06/2020
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
Launch Trampoline Park. Doral, FLAssistant Manager | 07/2018 - 01/2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Counted cash in register drawer at beginning and end of shift
  • Managed schedules, accepted time off requests and found coverage for short shifts
  • Trained and mentored new employees to maximize team performance
  • Completed store opening and closing procedures, including setting up registers and making sure everything looked good for closing and opening
  • Kept employees operating productively and working on task to meet business and customer needs
  • Held meetings with employees to evaluate performance and make plans for improvement
  • Helped out when needed in the Cafe, Trampolines, And Cashiers
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and developed improvement plans.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Supervised team of 15 employees and provided feedback on performance.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Mentored and motivated team members to efficiently achieve challenging business goals.
Appraisal Firm. Miami, FLClerical Associate | 08/2018 - 09/2018
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Handed client correspondence and tracked records to foster office efficiency
Additional Information
  • Fluent in Spanish
  • Fluent in English
Skills
  • Leadership
  • Issue resolution
  • Training and development
  • Priority management
  • Staff management
  • Schedule management
  • Cash register operations
  • Campaign development
  • Strategic Planning
  • Point of sale knowledge
  • Drawer management
  • Identification checks
  • Credit card processing
  • Customer assistance
  • Works well under stress
  • Research
  • Goals and performance
  • Cold Calling
Education
Imater Preparatory Academy High SchoolHialeah, FL2018High School Diploma
  • Continuing education in Business Administration at, Miami Dade College
Certifications
  • Sales Essentials Certificate
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Resume Overview

Companies Worked For:

  • AfterDark Esports
  • Jumpin Jamboree
  • Launch Trampoline Park
  • Appraisal Firm

School Attended

  • Imater Preparatory Academy High School

Job Titles Held:

  • Business Development Manager
  • Retail Sales Associate
  • Assistant Manager
  • Clerical Associate

Degrees

  • High School Diploma

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