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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Skilled Business Development leader offering years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales, revenue, and operational goals.

Skills
  • Customer Service
  • Database Management
  • Staff Management
  • Quality control
  • Vendor management
  • Operations
  • Networking strength
  • Sales expertise
  • Business development and planning
  • Account management
  • Marketing
Work History
Director of Operations and Business Development , 11/2021 to Current
LeidosAnnapolis Junction, MD,
  • Defined, implemented and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Managed procurement, inventory and warehouse operations.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored budget and utilized operational resources.
  • Directed strategic workforce planning, performance management, and benefits administration.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Managed and planned tradeshows, conventions, and other marketing events to brand and develop business awareness in the industry.
  • Created and streamlined sales tools such as scripts, process, and CRMS to increase sales.
  • Networked with industry leaders from contractors, distributors and manufactures to help promote the business.


Business Development Manager, 03/2020 to Current
Franklin ResourcesStamford, CT,
  • Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Increase online presence and lead generation by collaborating with marketing and brand development managers.
  • Train and supervise sales team to ensure highest level of lead acquisition and conversion.
  • Implement strategies to find and grow the business through partnerships with insurance carriers and other restoration companies.
  • Negotiate deals with vendors and suppliers to secure long term contracts and drive business expansion and growth.
  • Represent company and promote products at conferences and trade association meetings.


Sales and Marketing Consultant, 10/2019 to 03/2020
Lennar Corp.,Atlanta, GA,
  • Designed and carried out market research to detect and attract new customers.
  • Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
  • Collaborated with business team to coordinate sales and marketing plans.
  • Planned and implemented advertising campaigns.
Sales and Marketing Coordinator, 03/2019 to 09/2019
Marin, Eljaiek, Lopez, Martinez Attorneys At LawCity, STATE,
  • Identified appropriate marketing channels and target customers for campaigns.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocols.
  • Reached out to prospective customers using effective social media, research skills and networking events.
  • Met or exceeded sales goals for insurance claims accounts by bringing in over 1,000 new accounts.
  • Collaborated with the Director of Marketing to resolve consistency problems, improve operations and provide exceptional customer service.
Education
Bachelor of Applied Science: Supervision and Management, Expected in 05/2019
Miami Dade College - Miami, FL
GPA:
Certifications
  • Licensed 6-20 ALL Lines Adjuster
  • Certified Notary Public

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Resume Overview

School Attended

  • Miami Dade College

Job Titles Held:

  • Director of Operations and Business Development
  • Business Development Manager
  • Sales and Marketing Consultant
  • Sales and Marketing Coordinator

Degrees

  • Bachelor of Applied Science

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