Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Skilled Business Development leader offering years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales, revenue, and operational goals.

  • Customer Service
  • Database Management
  • Staff Management
  • Quality control
  • Vendor management
  • Operations
  • Networking strength
  • Sales expertise
  • Business development and planning
  • Account management
  • Marketing
Work History
Director of Operations and Business Development , 11/2021 to Current
LeidosAnnapolis Junction, MD,
  • Defined, implemented and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Managed procurement, inventory and warehouse operations.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored budget and utilized operational resources.
  • Directed strategic workforce planning, performance management, and benefits administration.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Managed and planned tradeshows, conventions, and other marketing events to brand and develop business awareness in the industry.
  • Created and streamlined sales tools such as scripts, process, and CRMS to increase sales.
  • Networked with industry leaders from contractors, distributors and manufactures to help promote the business.

Business Development Manager, 03/2020 to Current
Franklin ResourcesStamford, CT,
  • Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Increase online presence and lead generation by collaborating with marketing and brand development managers.
  • Train and supervise sales team to ensure highest level of lead acquisition and conversion.
  • Implement strategies to find and grow the business through partnerships with insurance carriers and other restoration companies.
  • Negotiate deals with vendors and suppliers to secure long term contracts and drive business expansion and growth.
  • Represent company and promote products at conferences and trade association meetings.

Sales and Marketing Consultant, 10/2019 to 03/2020
Lennar Corp.,Atlanta, GA,
  • Designed and carried out market research to detect and attract new customers.
  • Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
  • Collaborated with business team to coordinate sales and marketing plans.
  • Planned and implemented advertising campaigns.
Sales and Marketing Coordinator, 03/2019 to 09/2019
Marin, Eljaiek, Lopez, Martinez Attorneys At LawCity, STATE,
  • Identified appropriate marketing channels and target customers for campaigns.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocols.
  • Reached out to prospective customers using effective social media, research skills and networking events.
  • Met or exceeded sales goals for insurance claims accounts by bringing in over 1,000 new accounts.
  • Collaborated with the Director of Marketing to resolve consistency problems, improve operations and provide exceptional customer service.
Bachelor of Applied Science: Supervision and Management, Expected in 05/2019
Miami Dade College - Miami, FL
  • Licensed 6-20 ALL Lines Adjuster
  • Certified Notary Public

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School Attended

  • Miami Dade College

Job Titles Held:

  • Director of Operations and Business Development
  • Business Development Manager
  • Sales and Marketing Consultant
  • Sales and Marketing Coordinator


  • Bachelor of Applied Science

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