Business Development Manager Resume Example
Extensive and diverse sales, business development, and management background. Creative professional with records of increasing revenue and department effectiveness. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multi-task when necessary. Customer focused with diverse industry experience including security, computer, sales, management, psychology, non-profit, and retail. Enjoys learning new programs and processes. Team player who is attentive to detail and able to work in fast paced environments. Excellent oral and written communication skills.
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- Generate new business from cold calling efforts
- Manage advertisement budget
- Maintain key performance measures
- Identify, coordinate and participate in client relationship-building activities and meetings.
- Assist sales managers with new and pre-owned sales through writing, negotiating, and closing sales
- Develop and manage CRM tool
- Design social media content and company webpage
- Conduct discovery and needs analysis with each potential client
- Participate and make recommendation in screening/hiring and development of associates
- Research and develop a list of potential sponsors for each MMA event
- Develop and maintain relationships with existing and potential sponsorship clients
- Keep precise records of conversations with all clients and sponsors
- Invoice sponsors once agreements have been reached
- Coordinate various services for clients and sponsors
- Assist in preparing promotional material
- Maintain knowledge of MMA event timelines and sponsorship deadlines
- Manage reconditioning process of all pre owned vehicles
- Resolve customer complaints in a quick and friendly manner
- Handle all internal service tickets
- Sell customers additional service based off recommendations of technician
- Increase service department revenue and profit by 30% in just 6 months
- Develop and share best sales practice throughout service department
- Support sales, business office, and buyer when needed
- Procure and sell pre-owned inventory through auction sites, 3rd party vendors, and physical car auctions
- Appraise customer trade ins
- Assist sales professionals in pre-owned sales including customer relationship building, negotiating, and arranging financing
- Increase pre-owned sales from 40 cars per month to 70 cars per month within 3 months
- Participate and make recommendation in screening/hiring and development of associates
- Cold and warm called 80-100 new and existing accounts per day.
- Manage advertisement budget
- Maintain key performance measures
- Contact new and existing customers to discuss how specific products could meet their needs.
- Identify, coordinate and participate in client relationship-building activities and meetings.
- Assist sales managers with new and pre-owned sales through writing, negotiating, and closing sales
- Develop and manage CRM tool
- Design social media content and company webpage
- Manage online inventory
- Participate and make recommendation in screening/hiring and development of associates
- Manage, analyze, and data mine CRM
- Acquired new sales opportunity by filtering incoming calls and aggressive follow up with existing customers
- Negotiate and close sales
- Manage monthly online advertisement budget
- Manage online inventory
- Forecast e-commerce sales along with planning and implementing changes along the way to maximize sales, revenue, and profit.
- Identify prospective customers using lead generating methods and performing an average of 60 cold calls per day.
- Develop tools to track and monitor personal sales opportunities, deals in progress and finish contracts.
- Retain and ensure proper handling and care of 150 existing client accounts.
Richardson Animal Rescue, York, SC (March 2015)
Fort Mill Rescue, Fort Mill, SC (July 2009 to August 2012)
Flex Mortgage, Rock Hill, SC (September 2006 to December 2006)
Habitat for Humanity, Rock Hill, SC (September 2006 to December 2006)
Global at Winthrop University, Rock Hill, SC (September 2003 to December 2006)
- Air Defense Artillery
- Earned numerous awards and medals including the Army Achievement Medal
- College ROTC instructor
Account management, business development, client relations, cold calling, computer literate, computer proficient, creative problem solving, CRM systems, customer needs assessment, customer satisfaction, customer service, expense control, lead development, marketing, multi-tasking management, reporting, sales, MS office, HTML coding, CNA certificate
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Resume Overview
School Attended
- Argosy University
- Winthrop University
Job Titles Held:
- Business Development Manager
- Sponsorship & Exhibition Account Executive
- Internal Operations Manager
- Used Car Manager
- Business Development Sales Manager
- Internet Sales Manager
- Sales Consultant
- Air Defense Artillery
Degrees
- Master of Science Degree : Psychology May 2012
Bachelor of Science : Integrated Marketing Communications December 2006
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