Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Skills
Staff Training and Development
Customer Complaint Resolution
Sales Program Coordination
Sales Statistics Analysis
Sales Projections
Relationship Building
Customer Service
Team Recruiting and Onboarding
Problem Solving
Detail-Oriented
Consultative Selling Techniques
Education
University of GeorgiaAthens, GA, Expected in 06/1992 – –B.S:Biological Sciences - GPA:
Work History
Honeywell - Business Development Manager Colorado, TX, 01/2018 - Current
Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
Researched and identified opportunities for account growth, account penetration and market expansion.
Grew sales numbers by $18M through skilled sales support for new and existing customers.
Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
Collected data and performed customer needs analysis.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Applied consultative selling techniques to prospect senior management to close business.
Hired, trained and built high-performing team of sales representatives.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Formulated demand planning and generated supply chain management metrics.
Implemented standard manufacturing system procedures and process practices.
Led proposal preparation, negotiation and administration of clinical contracts.
Mentored local personnel on best practices and protocols to maximize productivity.
Described product and service details to customers to provide information on benefits and advantages.
Brookfield Properties - Multifamily - General Manager Jersey City, NJ, 01/2009 - 01/2018
Oversight of entire PackRoom, LLC Production Teams, Production Manager, Production Coordinators, and served as Key Account Manager for program implementation.
Developed Monthly Staff Training sessions to focus on integrating diverse production crews to maximize efficiency and meet/exceed financial goals.
Negotiation of strategic contracts to enhance overall program value; increasing margin leverage and overall savings to non-profit hospital owners.
Oversight and implementation of quality standards and SOP development to achieve ‘Above World Class’ Acceptability Rates for finished goods
Exceeded sales forecasts through development of collaborative efficiencies among distribution center team, purchasing team, and production crew.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Adobe Systems Incorporated - Resource Specialist Surgical Services Chicago, IL, 01/2007 - 01/2009
Oversight of cost analytics and supply spend for item categories relating specifically to surgery.
Served as New Technology team member for new products within consumables and capital budget/contracts.
Implemented cross functional vendor credentialing system supporting multiple clinical departments to enforce compliance.
Coordinated with Supply Chain, Revenue Management, Clinical Leadership, and Surgeons to provide value based analytics for new supply or implant requests.
Achieved 25% reduction in cost for total joint category spend.
Coordinated clinical evaluations for new product requests with supplier representatives.
Piedmont Healthcare - Purchasing Analyst City, STATE, 01/2006 - 01/2007
Oversight of expenses and contracts related to Operating Room, Cath Lab, CVOR, Nursing Committee, and Infection Control.
Served as key member to manage clinical evaluations of contracted items.
Aligned savings and clinical initiatives for adoption within Distribution Center/hospital environment.
Negotiated with suppliers and vendors about contracts, policies and deadlines.
Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
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