Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic, resourceful recent graduate with academic and professional background in business administration. Ability to establish priorities and meet challenges head-on. Strong project management skills.
Skills
Project planning
Critical thinking
Managing multiple projects
Negotiation
Time management
Effective communication
Professional phone etiquette
Flexible
Customer service-oriented
Team building
Attention to detail
Proficient in Microsoft Office(Word,Excel,PowerPoint, Access)
Articulate and well-spoken
Work History
05/2015 to 08/2015Business Development InternshipGallup | Chicago, IL,
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
Completed and mailed bills, contracts, policies, invoices and checks.
Reviewed files, records and other documents to obtain information and respond to requests.
Organized joint sales calls with current customers and outside vendors.
03/2013 to 09/2014Sales Associate The Realreal, Inc. | Park City, UT,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Performed cash office functions, including daily sales, register detail and open voucher processing, and safe fund register reconciliations.
Set up and explained new membership contracts.
Recommended alternative items if product was out of stock.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
06/2009 to 01/2013Screen printing assistantBasha's | Glendale, AZ,
Adjusted press during production runs to maintain specific registration and color densities.
Checked job information at each press to verify that the correct ink was delivered.
Distributed an updated weekly report of project priorities to team members and management.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
02/2008 to 05/2009CashierJbs Usa | Omaha, NE,
Answered product questions with up-to-date knowledge of sales and store promotions.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Directed calls to appropriate individuals and departments.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
07/2007 to 01/2008Quality Assurance Eastern Metal Supply | Charlotte, NC,
Tested vehicles and their components and systems.
Upheld top-quality workmanship.
Verified part numbers and placed parts in appropriate shipping containers.
Recognized and reported defective material and equipment to shift supervisor.
Observed all safety policies and procedures
Closely inspected parts to ensure they were clean and free of contaminants.
Current to CurrentCustomer Service Assistant Basha's | , ,
Responded to all customer inquiries thoroughly and professionally.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Maintained cleanliness and presentation of stock room and production floor.
Built long-term customer relationships and advised customers on purchases and promotions.
08/2004 to 05/2006CashierLongs Drugs | City, STATE,
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Routinely answered customer questions regarding merchandise and pricing.
Replenished supplies, bags and other materials at each cash wrap.
Communicated all store initiatives and promotions to customers to generate return business.
Education
Expected in 2015Bachelor of Science | Business Administration with option in FinanceCalifornia State University East Bay, Hayward, CAGPA:
Expected in 2013Associate of Arts | Business Administration Chabot College , Hayward, GPA:
Expected in 2013Associate of Science | Business Administration-TransferChabot College, Hayward, GPA:
Expected in 2011Associate of Arts | Liberal ArtsChabot College, Hayward, CAGPA:
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