Business Development Enhancement Services Manager Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Commercial Landscape Business Development with over twenty years of successful experience in prospecting and closing. Recognized consistently for performance excellence and contributions to success in landscape industry. Strengths in written/ verbal communication skills backed by years of diverse training in all landscape services. Results-oriented business development management professional focused on exceeding revenue objectives and driving business growth. Excellent networking and lead development skills.

  • Goals and performance
  • Attention to detail
  • Negotiator
  • Sales presentations
  • Accomplished customer retainer
  • Creative and innovative
  • Planner and organizer
  • Account management
  • Persuasive
  • Relationship building
  • Positive and upbeat
  • Verbal and written communication
  • Extensive personal network
  • Earned customer confidence
  • Time management
  • Self-starter
Tabernacle Bible College Greenville, SC, Expected in Bachelor of Arts : Ministry/ Theology - GPA :
Work History
Adventist Healthcare - Business Development/ Enhancement Services Manager
Germantown, MD, 06/2020 - Current
  • Grew sales numbers by $20,000 monthly through skilled sales support for new and existing customers.
  • Applied strategic negotiation and sales closing skills to bring in twenty new monthly accounts.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed new business by networking with prospects and valuable customers during monthly Garden Club and Master Gardener speaking events.
  • Prospected thirty new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Negotiated, prepared and signed contracts with clients.
United Way Of America - Vice President Operations
Alexandria, VA, 04/2019 - 06/2020
  • Assisted upper-level management in administrative decision-making procedures.
  • Delivered quality control by reducing downtime to increase revenue.
  • Partnered with President to communicate and align personnel objectives, to attain job cost targets.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with facility managers and customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
Morgan Stanley - President/CEO
Menlo Park, CA, 06/2011 - 01/2020
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Directed business operations for 5-employee company doing $300,000 in yearly revenue.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and expenses.
  • Consulted with customers to assess needs and propose optimal landscape investment solutions.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Maintained 100% client retention while negotiating and executing renewal and multi-year agreements with clients.
Crabapple Landscape, Inc. - Business Development Associate
City, STATE, 01/2008 - 06/2011
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Networked among local business and community organizations to develop leads and generate business.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
  • Negotiated contracts and closed sales with new and existing clients.
  • Developed new business by networking with prospects and valuable customers at national trade shows and community events.
  • Enhanced sales techniques and marketing plans to strengthen business development efforts.
  • Sought out and engaged with customers to drive sales and service using suggestive selling.
  • Arranged potential client contacts, cultivated relationships and followed through all service needs.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.

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Resume Overview

School Attended
  • Tabernacle Bible College
Job Titles Held:
  • Business Development/ Enhancement Services Manager
  • Vice President Operations
  • President/CEO
  • Business Development Associate
  • Bachelor of Arts

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