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business development and program management resume example with 7+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated and professional, with financial and sales backgrounds that include experience in project management, leadership, customer interface, accounting, administration and real estate. Excellent communication skills and exemplary work ethic.

Skills
  • Project Management
  • Budgets, Accounting and Analysis
  • Communication Leadership
  • Relationship Development
  • Sales
  • Negotiation and Conflict Resolution
  • Training & Development
  • Customer Service and Client Interface
  • Data Management
  • Appointment Setting
Experience
04/2017 to Current Business Development and Program Management Colliers International | Denver, CO,
  • Provide direct support to clients and management, including weekly reporting, attending client meetings, participation in client communications and advising on best pathways to success.
  • Develop scripts and email templates for client business development outreach.
  • Perform weekly quality review and assessments of employees, including meeting with individuals to present, coach, advise and assist them in enhancing their performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provide daily support to employees in the form of training, instructions, answering inquiries and advising at any time and as requested.
  • Conduct outreach to prospects through various telephone systems and as requested by clients to professionally and confidently set appointments on clients' behalf.
09/2015 to Current Realtor Sales Associate Coldwell Banker Realty - Haddonfield | City, STATE,
  • Provide representation and assistance to both buyers and sellers, guiding with market knowledge and analysis to determine competitive market prices.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Maintained current and accurate CRM database of prospective customers.
  • Managed real estate transactions from initiation to closing; kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Scheduled home viewings and open houses with potential buyers and sellers.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Communicated with title companies, lenders and home inspectors to expedite transactions and the home buying process.
06/2014 to 07/2015 Accounts Payable Harris Tea Company | City, STATE,
  • Ensured accurate and timely payment of all accounts payable invoices for parent company and 6 subsidiaries.
  • Provided excellent customer assistance as a liaison between company and vendors, with courteous communications and timely follow up action.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Followed detailed end-of-month accounting procedures and perform monthly expense reviews to ensure accountability of expenses and correct allocation to projects.
  • Revamped accountability process for outside vendor invoices and company credit card expenditures by implementing new review procedures, including creating and distributing new reference documents, worksheets and instructions to employees company-wide.
Education and Training
Expected in Bachelor of Science | Accounting Rutgers, The State University of New Jersey, New Brunswick, NJ GPA:

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Resume Overview

School Attended

  • Rutgers, The State University of New Jersey

Job Titles Held:

  • Business Development and Program Management
  • Realtor Sales Associate
  • Accounts Payable

Degrees

  • Bachelor of Science

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