business development and program management resume example with 7+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Motivated and professional, with financial and sales backgrounds that include experience in project management, leadership, customer interface, accounting, administration and real estate. Excellent communication skills and exemplary work ethic.

  • Project Management
  • Budgets, Accounting and Analysis
  • Communication Leadership
  • Relationship Development
  • Sales
  • Negotiation and Conflict Resolution
  • Training & Development
  • Customer Service and Client Interface
  • Data Management
  • Appointment Setting
04/2017 to Current Business Development and Program Management Colliers International | Denver, CO,
  • Provide direct support to clients and management, including weekly reporting, attending client meetings, participation in client communications and advising on best pathways to success.
  • Develop scripts and email templates for client business development outreach.
  • Perform weekly quality review and assessments of employees, including meeting with individuals to present, coach, advise and assist them in enhancing their performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provide daily support to employees in the form of training, instructions, answering inquiries and advising at any time and as requested.
  • Conduct outreach to prospects through various telephone systems and as requested by clients to professionally and confidently set appointments on clients' behalf.
09/2015 to Current Realtor Sales Associate Coldwell Banker Realty - Haddonfield | City, STATE,
  • Provide representation and assistance to both buyers and sellers, guiding with market knowledge and analysis to determine competitive market prices.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Maintained current and accurate CRM database of prospective customers.
  • Managed real estate transactions from initiation to closing; kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Scheduled home viewings and open houses with potential buyers and sellers.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Communicated with title companies, lenders and home inspectors to expedite transactions and the home buying process.
06/2014 to 07/2015 Accounts Payable Harris Tea Company | City, STATE,
  • Ensured accurate and timely payment of all accounts payable invoices for parent company and 6 subsidiaries.
  • Provided excellent customer assistance as a liaison between company and vendors, with courteous communications and timely follow up action.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Followed detailed end-of-month accounting procedures and perform monthly expense reviews to ensure accountability of expenses and correct allocation to projects.
  • Revamped accountability process for outside vendor invoices and company credit card expenditures by implementing new review procedures, including creating and distributing new reference documents, worksheets and instructions to employees company-wide.
Education and Training
Expected in Bachelor of Science | Accounting Rutgers, The State University of New Jersey, New Brunswick, NJ GPA:

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Resume Overview

School Attended

  • Rutgers, The State University of New Jersey

Job Titles Held:

  • Business Development and Program Management
  • Realtor Sales Associate
  • Accounts Payable


  • Bachelor of Science

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