SUMMARY: Successful [Type] professional offering 13+ years of Information Technology and Help-desk Support experience specializing in Customer Serivce, Process Improvement, and Team Leadership . Successful at managing direct reports and working effectively with project management to accomplish projects on-time and according to budget.
Proficient Information Technology Specialist able to set up and maintain stations, train users and support process improvements to [Type] systems and software. Well-versed in business practices and IT standards.
First-rate [Job Title] with exceptional skills and knowledge in [Area of expertise] and over [Number] direct years of experience providing outstanding support to users of all levels on [Software] and [Software]. Subject Matter Expert on [Software] and established reputation as sharp technologist able to work well with people to find solutions.
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