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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable and outgoing, yet thorough and steadfast Office Professional with top-notch administrative skills and solid background in Microsoft. Detail oriented and task driven, while addressing diverse customer/client needs and concerns demands. Proficient multi-tasker that can independently handle clerical tasks, like routing correspondence and coordinating, while focusing on office day to day operations necessary to keep business objectives smooth and efficient.

Skills
  • Accounts Management
  • Dictation and Transcription
  • Microsoft Office Proficient
  • Office management
  • Decision making
  • Filing and Records Retention
  • Forms Generation
  • Recording
  • Scheduling
  • Sorting and labeling
  • Relationship building
  • Administrative support
  • Friendly nature
  • Organizational skills
  • Vendor negotiation
  • Documentation and reporting
  • Volunteer Management
  • Professional Letter writing
  • Attention to detail
  • Budget Management
  • Strong Personal Organizational Skills
  • Personnel Management
  • Marketing
  • Public Speaking
  • Reporting
  • Policy and procedure modification
  • Project Management
  • Staff Management
  • Team Bonding
  • Office administration
  • Presentation design
  • Deadline-oriented
  • Professional demeanor
  • Security awareness
  • Public speaking
  • Accounts payable
  • Meeting Organization and Scheduling
  • Contracts management
  • Data entry
  • Documentation Processing and Management
  • Project management
  • General office duties
  • Researching
  • Documentation and control
  • Strategic Planning
  • Clerical support
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Performance improvement
  • Creative team leadership
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Policy Development
  • Accounts payable
  • Meeting Organization and Scheduling
  • Contracts management
  • Data entry
  • Documentation Processing and Management
  • Project management
  • General office duties
  • Researching
  • Documentation and control
  • Strategic Planning
  • Clerical support
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Performance improvement
  • Creative team leadership
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Policy Development
  • Office And Staff Streamlining
  • Office Supplies And Inventory
  • Office Procedures Understanding
  • Business Growth And Retention
  • Business Processes And Procedures
  • Business Requirements Understanding
  • Understanding Of Business Functions
  • Accounts payable
  • Meeting Organization and Scheduling
  • Excel
  • Outlook
  • Contracts management
  • Data entry
  • Documentation Processing and Management
  • Project management
  • General office duties
  • Researching
  • Documentation and control
  • Strategic Planning
  • Clerical support
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Performance improvement
  • Creative team leadership
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Policy Development
  • Accounts payable
  • Meeting Organization and Scheduling
  • Excel
  • Outlook
  • Contracts management
  • Data entry
  • Documentation Processing and Management
  • Project management
  • General office duties
  • Researching
  • Documentation and control
  • Strategic Planning
  • Clerical support
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Performance improvement
  • Creative team leadership
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Policy Development
  • Accounts payable
  • Meeting Organization and Scheduling
  • Excel
  • Outlook
  • Contracts management
  • Data entry
  • Documentation Processing and Management
  • Project management
  • General office duties
  • Researching
  • Documentation and control
  • Strategic Planning
  • Clerical support
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Performance improvement
  • Creative team leadership
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Policy Development
Work History
Business and Office Manager, 01/2016 to Current
International Market CentersLas Vegas, NV,
  • Oversee appointment scheduling and itinerary coordination for both clients and personnel.
  • Handle all incoming business and client requests for information.
  • Perform structured and itemized billing, collection and reporting functions for business
  • Professionally apply makeup to clients for Photo-shoots, both professional and personal, as well as other special occasions and events.
  • Create and manage itinerary and appointments and streamlined scheduling procedures.
  • Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
  • Grew new business connections by strategically networking via social media outlets.
  • Increased Client base by 70% since joining team.
Project Coordinator, 03/2009 to 08/2020
Aos StaffingEdwardsville, IL,

In this position, I was able to utilize public speaking skill set to fullest potential as I was tasked regularly with attending and hosting commission and subcommittee meetings, as well as interact with the citizens, business owners, and developers within the city of Maumelle. Another responsibility I was tasked with included writing letters of residential, commercial, and industrial zoning verification for zoning specialists, lenders, and potential land owners. My strong organizational skills allowed me to provide interested parties with information and documentation they required in order to be successful in their projects. I enjoyed this position because it put to great use my attention to detail and ability to interact with people on many different levels to better the city and residents of Maumelle. I was actively involved in many volunteer opportunities for residents of Maumelle such as back to school and holiday events. below is a List of position responsibilities, among several peripheral tasks and duties, that were associated with my position:

  • Coordinating Planning Commission Meetings, Subcommittee meetings both in person and virtually where I assisted and took notes to create transcribed minutes.
  • Maintained records, verifying documents, and public notices for all subdivisions and developments and submitted to City
  • Managed all aspects of statewide conferences, including execution of venue contracts, coordinating volunteers, scheduling speakers, and arrangements with vendors.
  • Created and distributed digital and hard copy agendas and information packets to Planning Commission, public, and provided to public communications coordinator.
  • Working with diverse personalities and provided information needed for effective decision making for City.
  • Reported infrastructure repair needs with municipal utility companies and maintaining communications between City’s Staff and citizens.
  • My general office duties included accounts payable and receivable on behalf of that department with accounting; handling citizen phone calls, making copies, and filing.
  • Responsible for printing, and maintaining City’s zoning and land use maps using mapping software, plotting maps as well as interpreting maps to general public.
  • Development of documents and applications for new or revised Maumelle City Code Ordinances that pertain to Planning and Zoning;
  • Facilitated data and input for the annual budget as well as the Mayor’s State of the City Address to Maumelle citizens
  • Provided technical direction on zoning, land use, variances, etc. as they pertained to projects and initiatives to engineers, designers, developers, and pertinent city staff.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on project performance data.
  • Composed internal memos and external correspondence for city management and reviewed documentation to eliminate errors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Drafted professional memos, letters to planning commissioners, city staff, developers, and project managers.
  • Prepared and edited meeting minutes, transmittal's, and memorandums for organizational support.
Staffing Specialist, 12/2007 to 03/2009
Staffing ServicesCity, STATE,
  • Responsible for personnel management, interviewing, and job placement for temporary staff and data entry personnel.
  • Audited workplace, employee and management policies and procedures.
  • Developed and facilitated all new-hire orientations.
  • Advertised job opportunities through attending events and posting open positions in social media platforms, job boards and media outlets.
Medical Office and Front Desk, 06/2006 to 12/2007
Gastroenterology Associates – Little Rock And North Little Rock ARCity, STATE,
  • Initial contact manager, scheduling coordinator, medical records management, insurance and document verification, assisted nurses and doctors as patient coordinator.
  • Computer and software Microsoft outlook, excel, and Word.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
Education
High School Diploma: , Expected in 05/1997
Jacksonville High School - Jacksonville, Arkansas,
GPA:

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Resume Overview

School Attended

  • Jacksonville High School

Job Titles Held:

  • Business and Office Manager
  • Project Coordinator
  • Staffing Specialist
  • Medical Office and Front Desk

Degrees

  • High School Diploma

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