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Business Analyst Resume Example

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BUSINESS ANALYST
Career Overview

Experienced Business Analyst with extensive industry experience in banking and the financial services sector. Professional expertise includes requirements gathering in an agile environment, disaster recovery planning and training new colleagues, including other business analysts. 

Qualifications
  • Strong analytical skills
  • Strong Structured query language (SQL) skills
  • Information security

  • Project management
  • Strong collaborative skills
  • Testing expertise
  • Storyboarding

 


Technical Skills
SkillsExperienceTotal YearsLast Used
JIRA, SharePointHigh Proficiency32013
Accomplishments

Requirements Analysis 

  • Completed business requirements analysis and drafting of comprehensive RD for globalization project ahead of schedule

Leadership 

  • Served as lead BA for electronic discovery group
  • Served as equivalent of Scrum Master before our group migrated to formal Agile methodology

Project Management  

  • Managed complex in-house application, including role as product owner, product manager, business analyst, and third level support
  • Prepared design specifications, developed reporting and analytics, tested and managed user adoption.


 

 

Work Experience
Bank of AmericaMay 2007 to CurrentBusiness Analyst
Charlotte, NC
  • Developed and managed project plans while providing status updates to management.
  • Conducted extensive testing and documentation for applications developed in-house.
  • Gathered requirements, developed stories, and interfaced with developers to design and create innovative solutions to address complex business needs within Electronic Discovery
  • Trained new users and colleagues on the system, processes, and tools.
  • Supported user community of approximately 30,000 distinct enterprise wide users

 

Bank of AmericaAugust 2003 to June 2003Data specialist/analyst
Charlotte, NC
  • Developed training, processes, and procedures for the Electronic Discovery operations group
  • Harvested electronic evidence, analyzed that evidence, and provided it to requesters in accordance with regulations and policies pertaining to privacy and efficiency.
  • Identified "bottlenecks" and implemented new and improved processes and policies.

 

First Consumers National BankSeptember 1998 to June 2003Business Analyst/Project Manager
Beaverton, OR
  • Managed bank's Y2K project, with a budget in excess of $5MM. This project was completed on time and in accordance with all federal and state regulations & requirements.
  • Managed implementation of new remittance processing system, with budget in excess of $3MM. This project was completed on time and saved the bank approximately $40K/month in labor expenses
Education and Training
University of New Mexico1993History & Political ScienceAlbuquerque, New Mexico, USA

Double Major with a concentration in analytical studies. My coursework included self-study, assisting professors, and tutoring other undergraduate students. 

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Resume Overview

Companies Worked For:

  • Bank of America
  • First Consumers National Bank

School Attended

  • University of New Mexico

Job Titles Held:

  • Business Analyst
  • Data specialist/analyst
  • Business Analyst/Project Manager

Degrees

  • History & Political Science

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