Villanova University, Villanova, Pa
MS in Analytics - Candidate
Jan 2016 - Current
Cumulative GPA 3.60
Widener University, Chester, Pa
BBA in Business Informatics
Sep 2013 - May 2015
Cumulative GPA 3.84
Customer Loyalty Analyst in the Consumer and Credit Banking division of Chase. Responsible for maintaining, analyzing, and reporting various survey responses from several lines of business within Chase Financial Services. Conduct ad-hoc analysis and deep dives into survey responses to extract actionable insights to report to LOB heads.
Responsible for assisting clients in the use and operation of several economic products and services. Extensive knowledge and understanding of economic data and data manipulation processes required, along with expertise of all Moody's Analytics offerings. Aid other divisions of the company, including research and data, in their daily processes and act as an interdepartmental liaison.
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