Proficient in MS Office Suite, MS Access Web database, MS SharePoint, Pencil Project
Certifications: ITIL® Foundation Certificate in IT Service Management, BCS ISEB Foundation BA Certifications, Certified Function Point Practitioner.
Business Analyst January 2013 to January 2015ACCENTURE － Bangalore, India
Assisted Senior Managers to estimate and track project productivity and helped them efficiently manage the development of more than 90% of client applications.
Proposed a new process to measure productivity for projects following the Agile model of development that resulted in capturing accurate metrics that helped save $500,000.
Created and maintained an online Knowledge Bank Portal to enable a team of 12 members effectively understand over 50 unique software measuring scenarios of client applications, and reduced their delivery time by 20%.
Analyzed and sized the user requirements during the RFP/ bidding process while partnering with the pre-sales team, SMEs and Senior Leadership to help Accenture win 4 out of 5 bids.
Researched Lean Six Sigma principle and implemented an online portal which replaced the Excel sheets and optimized the storage of data by reducing wastage by 50%.
Analyst January 2012 to January 2013
Brainstormed with client to analyze and design the "to-be" business processes and recommend solutions to developers.
Thus achieved a production defect density of 0.08 lower than the industry standard of 0.13.
Investigated and performed an overhaul of the sensitive credit card payment module and reduced the time to run the module by almost 10%.
Mentored two new associates and made them client billable in a record one month saving $12500.
Associate Analyst January 2011 to January 2012
Analyzed business processes, incorporated user feedback and supported 25 releases of the software development and upgrades in a year to achieve the user experience index of 92%.
Evaluated the technical development needs for implementing a test suite.
Automated the manual process thereby reducing the time to test by 20%.
Identified an issue in the Payment Refund module of the application and helped client cut almost 30% of duplicate transactions.
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY － Newark, NJ
Master of Business Administration : Supply Chain Management & Analytics and Information Management, May 2017Rutgers Business SchoolSupply Chain Management & Analytics and Information Management
Bachelor of Technology : Information Technology, May 2011AMRITA VISHWA VIDYAPEETHAM Indian Institute of Science － Coimbatore, IndiaGPA: GPA: 3.13Information Technology GPA: 3.13 IISc), which is ranked no. 1 in India for research
*Developed a Smart Classroom Software, which was used by Government of India for their distance learning initiative
First in(South Zone) National Badminton Championship
*Two research papers in the field of Artificial Intelligence published in Springer Journal
*Member, BCS, The Chartered Institute for IT
Agile, Artificial Intelligence, business processes, credit, client, database, delivery, Government, Leadership, MS Access, Excel, MS Office Suite, SharePoint, win 4, Pencil, research, RFP, sales, Six Sigma, software development, unique, upgrades