Buissnes Owner Resume Example
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BUISSNES OWNER
Professional Summary
Dedicated, dependable Business-driven Individual with more than 10 years working as a Businesses Owner. Determined , experienced in client expectation in any situation , strategic initiatives and employee mentoring, coaching, budget goals, Electrical, Pluming and Structural.
Skills
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Work History
07/2008 to 01/2019
Buissnes OwnerSelf-Employeed – City , STATE
- Answered product questions with up-to-date knowledge of sales and store promotions
- Responded to all customer inquiries thoroughly and professionally
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Routinely answered customer questions regarding merchandise and pricing
- Executed in-season pricing strategies, including promotions and markdowns to reach financial targets
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Directed calls to appropriate individuals and departments
- Accurately logged all daily shipping and receiving orders
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Placed special merchandise orders for customers
- Answered phone calls, addressing customer inquiries and solving problems in an appropriate manner
- Alerted customers to upcoming sales events and promotions
- Actively pursued personal learning and development opportunities by attending Dry Cleaning Seminars to be updated with all new Machinery and Techniques to better serve our customers
- Processed cash and credit payments rapidly and accurately
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Monitored processes and procedures, making sure that they met all compliance regulations
- Trained, coached and mentored staff to ensure smooth adoption of new program, new machinery and improving customer service skills
- Negotiated and finalized contracts with new and existing Vendors
- Cultivated and strengthened lasting client relationships even in the most tough situations and circumstances
- Developed and rolled out new policies as the businesses was growing , policies was revised every 6-8 months
- Ensured that each guest's experience was positive, memorable and consistent, resulting in a much higher profit per year
- Hired new employee's some with Knowledge of the position, and some even if they had no knowledge giving them a change to prove themselves , resulting in amazing employee's
06/2005 to 07/2008
Milworks Department SupervisorLowe's – City , STATE
- Managed a team of employees, delegated tasks and ensured each employee was held accountable for completed delegated tasks.
- Built and designed large displays on a weekly basis.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Engaged with customers in a sincere and friendly manner.
- Communicated clear expectations and goals to each team member.
01/2002 to 05/2005
Grave Yard SupervisorHomedepot – City , STATE
- Implemented strategies which resulted in growth of customer base.
- Responsible for creative design and Layout of Products .
- Supported Operating manager with daily operational Store functions.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Informed Management when machines needed major service.
- Followed standards and procedures to maintain safe work environment.
- Maintained positive relationships with all Management.
Education
2001
High School Diploma
Valley High School - City, State
Valley High School - City, State
- Elected Captain of Student Study Program .
- Graduated with 3.5 GPA
- Awarded best student of the Year due to handwork in completing all my homework and helping others succeed.
- Always wanted to own some type of business when i grew up .
02/2004
Certificate: Buissnes Managment
Ashford Collage - City, State
Ashford Collage - City, State
It was always a dream to own a small business when i was in high school , then I graduated high school in 2001 and began to some course in Business management .
08/2019
Certificate: Gi ( Gastroenterologist )
BLS Provider ( Basic Life Support) - City
BLS Provider ( Basic Life Support) - City
- I have successfully completed the cognitive and skills
evaluations in accordance with the curriculum of the
American Heart Association Basic Life Support
(CPR and AED) Program.
07/2018
Certificate: Gi ( Gastroenterologist )
Cascade Training Center
Cascade Training Center
- I have Completed Basic EKG Interpretation Course in
accordance with the continuing education authority's accreditation
criteria. Provider approved by the California Board of Registered Nursing Provider #15214 and Dental Board of California
Permit #4937 for 3 contact hours. This document must be retained by the recipient a minimum of four years from date of
course completion.
Certificate: Electrical, Electronics Technologies & ManagmentUSPS ( Unite States Postal Service ) - City
Please see all 74 attachments off all USPS certificates in a separate
e-mail that was sent. Thank you
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Resume Overview
School Attended
- Valley High School
- Ashford Collage
- BLS Provider ( Basic Life Support)
- Cascade Training Center
- USPS ( Unite States Postal Service )
Job Titles Held:
- Buissnes Owner
- Milworks Department Supervisor
- Grave Yard Supervisor
Degrees
- High School Diploma
Certificate : Buissnes Managment
Certificate : Gi ( Gastroenterologist )
Certificate : Gi ( Gastroenterologist )
Certificate : Electrical, Electronics Technologies & Managment
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