Building Services Supervisor Resume Example NYU Langone Medical Center

BUILDING SERVICES SUPERVISOR

Summary

Experienced manger offering proven safety record, performance-oriented nature and strong history of accomplishment in environmental services. Skillfully train and mentor team members to optimize performance and improve quality. Reliable, industrious and diplomatic in resolving concerns.

Skilled leader and problem-solver with 10-year record of success overseeing manager work. Excellent maintenance and repair abilities demonstrated work . Resourceful in coordinating supplies and personnel to meet any need.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Planning and coordination
Business operations
Invoice generation
Process improvement
Team building
Inventory management
Administrative support

Organization
First Aid/CPR
Project organization
Problem resolution
Team management
Communications
Supervision

Experience

NYU Langone Medical Center | Brooklyn, NYBuilding Services Supervisor03/2019 - Current

Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
Established and enforced clear safety policies to protect workers from injury.
Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
Inspected completed work to assess quality and identify skill or ability issues.
Planned and managed general repairs by working with engineering to ensure work orders ,maintenance, construction projects are completed .
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Evaluates and document staff performance ,record and reports personnel absences and perform personal counseling in timely fashion.
Participates in developing , planning and implementing new programs of related procedures and processes

Orderly Cleaning | Manhattan, NYManaging Director01/2016 - Current

Identified and pursued new potential client services opportunities and business development activities.
Assessed, optimized and elevated operations to target current and expected demands.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Spearheaded development and implementation of well-coordinated plans and well-trained team.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Evaluated effectiveness of performance management systems and devised improvements to strengthen controls and optimize results.
Managed primary account relationships, exceeded client satisfaction standards and met servicing obligations.
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth as a small organization.

Ooh lala Boutique | Castries , ST LUCIA Managing Partner04/2015 - Current

Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Executed new training initiative to improve skills and develop leaders from within.
Managed day-to-day operations, including supervision and assignment delegation for all team members.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Led employee performance reviews and discussed improvement strategies with each team member.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Gave input on how to improve training and employee productivity.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.

Butler/Silberburg Household | Manhattan, NYPersonal Assistant05/2000 - 10/2018

Created expense reports using Microsoft Excel spreadsheets.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Coordinated personal travel arrangements and accommodations on behalf of clients.
Managed household inventory and maintenance schedules.
Prepared homes for clients prior to arrival from business trips and vacations.
Ran errands, including grocery shopping and picking up dry cleaning.
Provided care to client , children , pets, including feeding, walking , school pick ups and drop-off.
Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.
Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
Checked mail, shopped for groceries and handled bill payments.

Education and Training

New York City College of Technology of The City University of New York | Brooklyn, NYBBA in Health AdministrationExpected in 06/2021

Borough of Manhattan Community College of The City University of New York | New York, NYAssociate of Science06/2000

Clendon Mason Memorial Secondary School | St LuciaHigh School Diploma06/1999

Resume Overview

Companies Worked For:

NYU Langone Medical Center
Orderly Cleaning
Ooh lala Boutique
Butler/Silberburg Household

School Attended

New York City College of Technology of The City University of New York
Borough of Manhattan Community College of The City University of New York
Clendon Mason Memorial Secondary School

Job Titles Held:

Building Services Supervisor
Managing Director
Managing Partner
Personal Assistant

Degrees

BBA in Health Administration
Associate of Science
High School Diploma

Building Services Supervisor Resume Example

Resume Score: 80%

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