Experienced, energetic, friendly and professional Bridal Consultant with a solid understanding of the Bridalindustry and latest fashion trends. Strives to provide every bride and customer with a positive, productive and memorableexperience. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers. Highly successful at meeting daily, weekly and monthly sales goals in a commission sales environment. I truly enjoy connecting with my brides, taking their vision and bringing it to life and sharing in the moment when they find their dream dress.
Excellent customer service
Excellent communication and listening skills
Strong work ethic
Great time management
Cash management and POS system experience
Bridal Consultant Sep 2014 - Current David's Bridal Independence, MO
Greeted customers in a timely and professional fashion while quickly determining their needs.
Engaged with customers in a sincere and friendly manner.
Assisted bride's in finding and accessorizing the dress of their dreams while providing a positive and memorable experience.
Outfitted bridal parties and wedding guests.
Assisted customers in selecting the perfect dress and accessories for their Prom, Military Ball or other special occasion.
Recommended merchandise to customers based on their needs and preferences.
Responded to customer questions and requests in a prompt, friendly and efficient manner.
Increased sales through well time suggestive selling techniques.
Explained alterations process and involved alterations specialist to ensure customers are satisfied and happy with fit of gown.
Built relationships with customers to increase likelihood of repeat business.
Maintained extensive knowledge of all current inventory, availability, sales and promotions, policies regarding payment and exchanges.
Trained several new sales associates about company's standards.
Spot cleaned and steamed gowns/dresses.
Contributed to maintaining a clean and organized store.
Answered incoming calls in support of customer needs.
Scheduled follow-up appointments with brides and bridal party.
Opened and closed store, as needed.
Replenished new inventory, steamed and bagged gowns/dresses.
Consistently met and exceeded weekly/monthly sales goals.
Recognized for outstanding customer service.
Consistently received excellent customer service reviews.
Received 'Circle of Excellence' status within first year of employment.
CNA- Resident Aid May 2012 - Jan 2014 Benton House of Lee's Summit, Assisted living facility Lee's Summit MO
Personal care giverSep 2010 - Nov 2012 Private in home careIndependence, MO
High School Diploma: 2010 Archbishop O'Hara High SchoolKansas City, MO
'Circle of Excellence' David's Bridal - Top sellers in company receive Recognition of Commitment to excellence through quality, selling and service.