Motivated sales professional with 5+ years sales representative experience.Customer service and sales expert who identifies customer needs and delivers solutions to problems.Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Won “Retail Sales Associate quality seller of the quarter".Routinely helped as many as 30 customers each day in a high-volume retail outlet.Met monthly sales goals.Successfully managed $2,000 in merchandise per day.Promoted to full time stylist after only six months of employment.Awarded the Army Achievement Medal in 2003 and 2005. Awarded Army Commendation Medal in 2004. Awarded Good Conduct Medal in 2004. Received Global War on Terrorism Service Medal.Personally responsible for over $1.5 million of command equipment with no deficiencies, losses or damages.
- Helping brides select their bridal gown
- Helping bridesmaids with their dresses
- Informing customers about alterations
- Selling all other accessories
- Daily customer calls to continue building the relationship with the bride and to set come back appointments
- Customer Service driven
- Sales motivated
- Attention to detail
Inform bride and bridal party on lead times for each style gown .
Account tracking to inform brides on payments due.
Guided customers in choosing items that reflected personal style and shape.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.Operated a cash register to process cash, check and credit card transactions.Explained information about the quality, value and style of products to Influence customer buying decisions.Recommended merchandise based on customer needs.
Sales, Customer service and merchandising. Occasional cashier and restocking store.Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Administered all point of sale opening and closing procedures.Recommended merchandise based on customer needs.Guided customers in choosing items that reflected personal style and shape.Facilitated monthly and quarterly physical inventory counts.
Participated in various incentive programs and contests designed to support achievement of production goals.Managed organisation's largest region and performed full sales cycle duties, increasing annual sales by 60%. Prepared monthly commissions payroll reports for 10+ sales representatives.Developed promotional programs to optimize revenue levels.Addressed customer questions and concerns regarding products, prices and availability.Trained sales teams on educational products at seminars and special events.Negotiated details of contracts and payments and prepared sales contracts and order forms.Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Logged and filed classified documents.Effective decision-maker in high-pressure environments.Trained and instructed subordinates and supported units on equipment and supplies. Patrolled areas and allowed restricted area access for authorized personnel.Coordinated training schedules and filed crucial administrative paperwork.Managed receipt, storage and issue of ammunition processes.Maintained rifles, machine guns, mortars and hand grenades.Supervised operation and organizational maintenance of weapons systems and specialized equipment.Maintained complete accountability of all sensitive items and communication equipment.Reviewed new customer orders and requests and manually entered data into a centralized database.Completed and followed up on all registration and traffic documents.Resolved problems for customers, warehouses and carriers.Manually created shipments, assigned carriers and dispatched shipments.Coordinated returns between origin and interim transportation departments.Completed and followed up on all registration and traffic documents.Completed all necessary customs documents and other paperwork.Coordinated rush orders and order changes. Acted as a liaison between logistics, carriers and customers.Prepared invoices for all customers in the logistics department at the end of every month.
One more class left and Internship to receive Associates in Business Administration.
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