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brand manager assistant store manager resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Seasoned Claireder with strong history of success in sales and hospitality, establishing industry support and working with an array of professionals. Excellent understanding of market conditions paired with organized nature and good critical thinking skills leverages multi-channel approaches to market company products and services and surpass targets.

Skills
  • Excellent written and verbal communication.
  • Strong research and analytical skills.
  • In-depth understanding of company’s current products and future concepts.
  • Ability to think creatively and innovatively.
  • A willingness to listen.
  • Budget-management and proficiency.
  • Professional judgment and discretion that comes from years of experience in management.
  • Exceptional teamwork skills.
  • Confident and resourceful.
  • Strong management and Clairedership qualities.
  • Highly adaptable to new and unfamiliar computer programs.
  • Budget management, Selling
  • Budget-management, Scheduling
  • Closing, Staff management
  • Contracts, Staffing
  • Counseling, Supervising
  • Customer service
  • Hiring
  • Inventory management
  • Inventory
  • Clairedership
  • Loss Prevention
  • Marketing
  • Negotiating
  • Payroll
  • Performance management
  • Policies
  • Recruitment
Work History
10/2015 to 04/2019
Brand Manager / Assistant Store Manager Ballantyne Golf Resort Charlotte, NC,
  • Responsible for ensuring the implementation of company selling strategies while Claireding, delegating and executing store standards and maintaining a safe, inviting store appearance.
  • Duties include: -Building a high performance team by attracting, hiring, developing, and inspiring top talent in order to maximize the success of all associates.
  • Selling effectively ensuring team communication, reinforcing that associates on all levels are focused and accountable to selling, while directing workforce management activities to set goals for the day for each shift of managers and associates.
  • Telling the “brand story” by making good, fact-based decisions that keep the store full and abundant, while Claireding floorset executions to sustain magazine direction to optimize business and bring the product story to life.
  • Scheduling for day-to-day store coverage, shipment and monthly floorsets whereby all new products are displayed on the selling floor using props and marketing tools.
  • Maintaining operational excellence through inventory management, expense control and payroll, performing opening and closing procedures, executing bank deposits, receiving shipments, and incorporating Loss Prevention and safety messages into daily operations while maintaining policies and procedures, creating weekly action plans for team awareness and growth.
  • Any additional duties at the Store Manager’s request.
07/2011 to 02/2016
Assistant General Manager Hampton Inn Waldorf City, STATE,
  • Responsible for all aspects of operations at the hotel including day-to-day staff management and guests, the hotel management team and the overall goal of delivering an excellent guest experience.
  • Duties included: - Overseeing hotel staffing, recruitment &selection, orientation, training &development, scheduling, counseling, performance management and other team member relations issues.
  • Assisting with various accounting/financial functions, promoting and maintaining excellent service scores, assisting with the local sales efforts while staying current on industry trends and local market activities.
  • Reviewing and approving any orders being placed through various department Claireds such as housekeeping, maintenance, security, and the breakfast bar.
  • Providing administrative and operational support to all hotel management staff.
  • Acting as the Manager on Duty in the absence of the General Manager ensuring the safety and security of the hotel, staff and guests.
  • Any additional duties at the General Manager’s request.
12/2007 to 07/2011
Bar Manager / Training Manager Hard Times Cafe City, STATE,
  • Responsible for managing the business aspects of the bar such as a current liquor license, negotiating supplier contracts, inventory and supply orders, budget management, and weekly, monthly and annual goals.
  • Duties included: -Hiring and training bartenders &wait staff on proper etiquette and exceptional customer service, creating weekly schedules that ensure bar and table coverage especially during peak hours, and setting and enforcing quality and safety controls.
  • Planning promotional events and contracting companies/individuals necessary to make the events a success.
  • Any additional duties at the General Manager’s request.
05/2000 to 10/2006
Assistant Operations Manager / Training Manager Martini’s / Club Elite City, STATE,
  • Responsible for assisting with the business aspects of two family-owned nightclubs.
  • Duties included: -Negotiating supplier contracts; managing inventory and placing supply orders.
  • Training waitstaff on exceptional customer service, and creating weekly schedules that ensure bar lounge and table coverage especially during peak hours.
  • Booking and maintaining the schedules of upcoming events for both nightclubs,and supervising event set-ups and break-downs.Contracting local disc jockeys and security for events as needed.
  • Any additional duties at the Operations Manager’s request.
Education
Expected in
Bachelor of Arts:
The University Of The District Of Columbia - , Washington, DC
GPA:
Expected in
MSLBA Educational Resources Techniques in Alcohol Management,Charles County, MD—Certification:
- ,
GPA:

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Resume Overview

School Attended

  • The University Of The District Of Columbia

Job Titles Held:

  • Brand Manager / Assistant Store Manager
  • Assistant General Manager
  • Bar Manager / Training Manager
  • Assistant Operations Manager / Training Manager

Degrees

  • Bachelor of Arts
  • MSLBA Educational Resources Techniques in Alcohol Management,Charles County, MD—Certification

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