brand lead resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Employee training
  • Strategic planning
  • Venipuncture
  • Patient Care
  • Laboratory Experience
  • Point of care testing
  • HIPPA and OSHA training
  • Cashiering
  • Customer Service
  • Microsoft Office
  • Clerical work
Work History
Brand Lead, 01/2022 to Current
Resq Ltd.Austin, TX,
  • Completed floorsets, filled floor with new merchandise, and maintained the effectiveness of the sales floor and specifically the sales room.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Engaged, educated and befriended customers to deliver an amazing shopping experience.
  • Functioned as team leader by training and developing Brand Ambassadors with the goal to encourage them to be promotable and function highly within their job duties.
  • Leadership on the sales floor, in the fitting rooms, and at the registers to assist and direct Brand Ambassadors.
  • Initiated and managed item markdown processes.
  • Showed understanding of customer's personal style and preferences when offering product advice and while acquiring and promoting customer loyalties through credit.
  • Communicated product information with confidence and educated consumers about company.
  • Executed company initiatives and activations.
Brand Ambassador, 10/2020 to 01/2022
Bass Pro ShopsBoise, ID,
  • I checked customers out for their purchases and provided them with excellent customer service while shopping.
  • I encouraged customers to apply for the Forever 21 Rewards Credit Card and promoted customer loyalty.
  • I maintained an effective and orderly sales floor.
  • I kept the front end of the store neat, clean, and organized, completed item markdowns, greeted customers, and maintained CDC recommended Covid-19 procedural cleanings.
  • Trained and developed new Brand Ambassadors in all aspects of the position.
In Store Shopper/Instacart Shopper, 02/2021 to 06/2021
Sprouts Farmers Market Inc, GroceryCity, STATE,
  • I completed customer orders, using the Instacart App, by shopping for them, selecting appropriate replacements when necessary, issuing refunds when needed, checking out the products for the order, bagging, and delivering to customer vehicles.
  • I problem solved customer issues to come up with a beneficial solution for them and for the company.
  • I gained knowledge of various diet types and their components, such as Keto, Paleo, and Plant-based.
  • I assisted in other departments, such as meat, bakery, grocery, and produce, as well as functioned as a cashier when needed.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
Apparel Sales Associate, 03/2019 to 04/2020
WalmartCity, STATE,
  • I organized and maintained a visually appealing and effective floor in the apparel, toys, and home-lines departments.
  • I offered quality, patient, and empathetic customer service.
  • I answered phones, maintained contact with management, and handled store-wide announcements.
  • Additional tasks such as: fitting room attendee, door greeting, fabric counter assistance, jewelry counter assistance, cashiering, etc.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Created stunning displays to capture customer attention. and increase sales.
  • Operated cash registers.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Cleaned, closed and secured store at end of shift.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in apparel products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • I answered customer questions, addressed complaints and misunderstandings, and informed shoppers about products.
Bachelor of Science: Cellular And Molecular Biology, Expected in 12/2021 to University Of Colorado Denver - Denver, CO,
High School Diploma: , Expected in 05/2016 to Fruita Monument High School - Fruita, CO
Basic Life Support for Healthcare Providers (BLS) American Red Cross Issued Jan 2022 Credential ID 00R1N2H,
Additional Information

I attended a Phlebotomy course (MLTP 101) through Colorado Mesa University in January of 2019. Due to the onset of the Covid-19 Pandemic, I was unable to complete the clinical portion of the course and obtain certification. However, I am trained in phlebotomy, including venipuncture, point of care testing, patient care, and HIPPA and OSHA standards in healthcare.

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Resume Overview

School Attended

  • University Of Colorado Denver
  • Fruita Monument High School

Job Titles Held:

  • Brand Lead
  • Brand Ambassador
  • In Store Shopper/Instacart Shopper
  • Apparel Sales Associate


  • Bachelor of Science
  • High School Diploma

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